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Mercedes-Benz of Austin
Austin, TX
1,351 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,351 reviews
April 02, 2017
Expectations met Drop off and pick up we're a breeze. Ron is always friendly and efficient. I was pleased with the service experience. Would recommend this dealer Drop off and pick up we're a breeze. Ron is always friendly and efficient. I was pleased with the service experience. Would recommend this dealer More
by Amandab
Employees Worked With
Ron Odom
March 30, 2017
Everyone seems to care about my needs and interest. Everyone seems to care about my transportation needs and interest at this dealership. I recommend this dealership especially the service and finance d Everyone seems to care about my transportation needs and interest at this dealership. I recommend this dealership especially the service and finance departments. Thank you! More
by Allstate
Employees Worked With
Brian Smith
March 24, 2017
Service visit and tire blow out Quick and professional. My service advisor is great and always knowledgeable. She knows that I am very busy and need to have my service done correctly Quick and professional. My service advisor is great and always knowledgeable. She knows that I am very busy and need to have my service done correctly and quickly. She has been my advisor for years, and I am always pleased. More
by Sabrina68
Employees Worked With
Minh Fogel
March 16, 2017
Car Maintenance Wonderful experience, scheduled an appt. They took my car right away got me in, met with the service technician he was prompt and waiting for me. fil Wonderful experience, scheduled an appt. They took my car right away got me in, met with the service technician he was prompt and waiting for me. filled out paperwork, the individual to get a loaner car, which was a great car, and was on my way in about 15 minutes. I received a two text one stating there was no update and the other stating the car was ready . Loved the process, the promptness and kindness shown by the staff. More
by Sigma 6
Employees Worked With
Wade Wells
March 15, 2017
Car part I came in to get a part replaced for my cruise control. Ron was very helpful and arranged for us to have a loaner to get to my husband's doctor's appo I came in to get a part replaced for my cruise control. Ron was very helpful and arranged for us to have a loaner to get to my husband's doctor's appointment. We really appreciated it as we knew the dealership was very busy that day. The service department expedited the service knowing that we were from out of town. Our car was ready to go when we finished with our doctor's appointment. Thank you Ron and the service department for your courtesy! Bill and Linda Hohertz More
by Tresluna39
Employees Worked With
The ladies at the loaner area were very helpful and courteous!, Ron Odom
March 14, 2017
Very professional and efficient My car was finished much earlier than expected, very comfortable lounge with coffee and pastries available while you wait. Everyone was very professio My car was finished much earlier than expected, very comfortable lounge with coffee and pastries available while you wait. Everyone was very professional and courteous. More
by davepick66
Employees Worked With
Minh Fogel
March 13, 2017
Problems fixed in a short period of time. I called for my service appointment and was scheduled. A conflict with my schedule arose for the drop off time of my vehicle, so I called Minh and s I called for my service appointment and was scheduled. A conflict with my schedule arose for the drop off time of my vehicle, so I called Minh and she quickly arranged my drop off time and had a loaner waiting. More
by juanb1345
Employees Worked With
Minh Fogel
March 09, 2017
Customer friendly They treat you like you're VIP and do what they can to accommodate you while your car is being serviced. Unlike some dealerships you can always get a They treat you like you're VIP and do what they can to accommodate you while your car is being serviced. Unlike some dealerships you can always get a loaner car if needed. Only thing I don't like is just because you own a prestigious car, no battery should cost $350+!!! REALLY More
by Mshammie1
Employees Worked With
Annie Daniel
March 06, 2017
service B plus a couple of issues with the car Brian Smith was very cordial, listened carefully about my explanation of a couple of issues that my car presented prior to Service B was due. He gave Brian Smith was very cordial, listened carefully about my explanation of a couple of issues that my car presented prior to Service B was due. He gave me an estimated time to get my car back and then kept me informed about the repairs needed which would take longer then previously thought. I was very pleased with his service and also with the loaner I had. Thanks Mercedes Benz of Austin More
by CCastro
Employees Worked With
Bob Kadura
March 05, 2017
Excellent Service The service department has been great. In a previous visit Minh Fogel went way above and beyond to resolve a warranty issue. Good work Austin Mercede The service department has been great. In a previous visit Minh Fogel went way above and beyond to resolve a warranty issue. Good work Austin Mercedes service team! More
by Kipling
Employees Worked With
Ron Odom, Bobbie Pyka, Minh Fogel
