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Mercedes-Benz of Austin
Austin, TX
1,331 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,331 reviews
September 23, 2015
Outstanding and profesonal dealership in Austin, TX! I bought my certified car from W.C Wright and was received the excellent service from him and the financial officice . W.C is very profesonal and ver I bought my certified car from W.C Wright and was received the excellent service from him and the financial officice . W.C is very profesonal and very helpful ! I love my car !!! I would definitely recommend Mr Wright and the Austin dealership to everyone! More
by Jenni N
Employees Worked With
Dan Boone, W.C. Wright
September 19, 2015
Great experience The people at Mercedes-Benz of Austin make you wish you could've owned a Benz your whole life. They are courteous and thorough. The respect your time The people at Mercedes-Benz of Austin make you wish you could've owned a Benz your whole life. They are courteous and thorough. The respect your time and genuinely care that you have a pleasant experience. More
by AUS787
Employees Worked With
Ron Odom
September 10, 2015
Customer Care, Service, and Repair This dealership is most outstanding: in service, consultation, emergency service, and overall professionalism that I have ever encountered. I am so This dealership is most outstanding: in service, consultation, emergency service, and overall professionalism that I have ever encountered. I am so thankful I was invited and attended "Customer Appreciation Day" in June. They provided a courtesy inspection and found I would be needing rear brakes. I immediately scheduled my appointment. The customer service is always excellent and the repair done at a reasonable price. Ron Odom, has been my service person who always make me feel I am a valued customer. His knowledge and professionalism coupled with his patience, to provide the answers satisfactorily to questions relative to required services needed to all of my questions is assurance that this dealership is outstanding. Additionally, whether I need a courtesy ride home or a courtesy car, all of the personnel who assists is extremely professional and helpful. In January, 2015, I experienced one of the scariest experiences on an out of town trip relative to my vehicle repair and safety. Efforts to resolve the matter were unsuccessful noticeably of no concern to the towing company who caused the distress. However, 6 months after the problem existed, I talked about it to MY Austin Dealership and the problem was taken care of in a MATTER of DAYS by Mr. Kevin Benton!! I am proud to own my vehicle and happy that I have a vehicle and dealership that is outstandingly reliable. More
by MzMB2
Employees Worked With
Chris Hirsh, Ron Odom, Kevin Benton
August 31, 2015
Repair A-1 service!!!!! Professional, courteous, dependable....delivered what they promised and had all repairs completed on time!! Our service rep, Chase e A-1 service!!!!! Professional, courteous, dependable....delivered what they promised and had all repairs completed on time!! Our service rep, Chase explained everything up front and wanted to ensure we had a great experience. More
by Mrsouth
August 14, 2015
My Service Advisor Minh Fogel is very knowledgeable and professional. Always take a time does such a good customer service. Even I have a question about somethi Advisor Minh Fogel is very knowledgeable and professional. Always take a time does such a good customer service. Even I have a question about something and write e-mail she always respond. Sometimes when I get loaner the lady working at the desk is very slow and that really bothers me. Especially in the morning we got to back to work. Last time I was waited for a while and I ask her later on she gave a wrong key. More
by Molly5454
Employees Worked With
Minh Fogel
August 13, 2015
service on a tire Outstanding customer service was provided! Minh was very knowledgeable and professional with all the questions I had related to my servicing needs. Th Outstanding customer service was provided! Minh was very knowledgeable and professional with all the questions I had related to my servicing needs. Thanks so much for a great experience! More
by PT6478
Employees Worked With
Minh Fogel
August 06, 2015
Service experience Great service as usual! Everyone was attentive and they gave me a great loaner! The work was done quickly and without any expensive surprises. Thanks Great service as usual! Everyone was attentive and they gave me a great loaner! The work was done quickly and without any expensive surprises. Thanks for a great experience. More
by Jean
Employees Worked With
Ron Odom
August 05, 2015
Stay away Horrible experience at Mercedes Benz Austin with Scott Cuny. Do yourself a favor and take your car anywhere but here! This team completely sabotaged m Horrible experience at Mercedes Benz Austin with Scott Cuny. Do yourself a favor and take your car anywhere but here! This team completely sabotaged my vehicle to the point it would no longer run after a routine oil change. More
by MattM
August 04, 2015
Always treated like family at MY of Austin The staff there from the time I arrive are always courteous and professional. The transition from my car to the loaner car is always quick and stress The staff there from the time I arrive are always courteous and professional. The transition from my car to the loaner car is always quick and stress free. I gave the 5 star rating primarily because my experience with MY of Austin is always stress free and I really appreciate that. More
by Jesus 224
Employees Worked With
Minh Fogel
July 28, 2015
Great customer service My car was making some noises and had a defective visor and was repaired within 2 business days. Another great service appointment by MErcedes Benz o My car was making some noises and had a defective visor and was repaired within 2 business days. Another great service appointment by MErcedes Benz of Austin. More
by gnr3312
Employees Worked With
Ron Odom
