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Mercedes-Benz of Austin
Austin, TX
1,331 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,331 reviews
June 03, 2015
Longer than expected Was told it would take 3-4 hrs. After 6 hrs they finally finished. Everyone was very nice. 6 hours for a brake repair is far to long. Was told it would take 3-4 hrs. After 6 hrs they finally finished. Everyone was very nice. 6 hours for a brake repair is far to long. More
by Nbbrales
Employees Worked With
Annie Daniel
May 28, 2015
Service Great customer service. Chase is always professional, honest and knowledgeable --going the extra mile to insure customer satisfaction. Oscar B is als Great customer service. Chase is always professional, honest and knowledgeable --going the extra mile to insure customer satisfaction. Oscar B is also easy to work with always has a loaner ready. Thank you Chase and Oscar!! More
by L Wollaston
Employees Worked With
Oscar Becerra
May 28, 2015
Great customer service experience The service was great, no waiting. they had the loaner car and paper work ready for my signing when I arrived. And cleaned my vehicle as well. The service was great, no waiting. they had the loaner car and paper work ready for my signing when I arrived. And cleaned my vehicle as well. More
by PeteATX
Employees Worked With
Chris Hirsh
May 27, 2015
Excellent...again! Everyone is wonderful from our service manager, Ron to Bobbie with the loaner car department. This is a huge reason I will keep buying Mercedes! Everyone is wonderful from our service manager, Ron to Bobbie with the loaner car department. This is a huge reason I will keep buying Mercedes! More
by Ann-Marie
Employees Worked With
Rob Burge, Bobbie Pyka
May 25, 2015
Service with Class My wife and I have been extremely pleased with MB of Austin since 2011. Christiana did an excellent job for being new to the Service Rep game, at leas My wife and I have been extremely pleased with MB of Austin since 2011. Christiana did an excellent job for being new to the Service Rep game, at least for us. I was saddened to see Bobby go to a sister dealership. He was one who set the service bar to its pinnacle. Service Items Punch List: I had a windshield wiper nozzle replaced. Vehicle Inspection Air replaced with Nitrogen in tires. Read Drive Flex Disc replaced. Leaking Valve Cover repaired. The only thing I was puzzled about when I received the keys to go home was, after starting my E500, the Fill Wiper Fluid Resevoir light came on. It was no biggy, I informed the young man and he filled it up right away. I also like your new means of feedback. The last on I completed was too cumbersome. Sincerely, Dr. Hlis More
by drhlis
Employees Worked With
Christiana Tuason
May 23, 2015
Awesome! This entire dealership is excellent! Every single person was nice, especially my sales person Reva! She is nice, knowledgable, and honest. I highly re This entire dealership is excellent! Every single person was nice, especially my sales person Reva! She is nice, knowledgable, and honest. I highly recommend this dealership! Couldn't even get anyone at Audi or BMW to call me back, but they were so professional here that they EARNED my business! My new C300 is awesome, but I would give them my business simply based on their customer service and fantastic sales and finance team. This is my first Benz, but it probably won't be my last thank to MB of Austin! :) More
by Jew001shsu
Employees Worked With
Reva Hope, Brett Liming, Rhonda Zanka
May 18, 2015
very satisfied We will be back. The overall Mercedes Benz experience was quick and quality orientated. Please keep up the good work. It's nice to see such impeccable We will be back. The overall Mercedes Benz experience was quick and quality orientated. Please keep up the good work. It's nice to see such impeccable service More
by ez2bme
Employees Worked With
Christiana Tuason
May 06, 2015
Mr Wade is the man to see!! Mercedes-Benz has the most professional and welcoming atmosphere. Every time I need assistance someone is eager to help fix the issue especially Mr.Wa Mercedes-Benz has the most professional and welcoming atmosphere. Every time I need assistance someone is eager to help fix the issue especially Mr.Wade. If you're having trouble with your car definitely contact the service department. Honestly you won't be disappointed! More
by TeeJahloveBenz
Employees Worked With
Wade Wells
May 02, 2015
super nice experience and very well attended by the seller Good deals they do whatever it takes to give u the best deals...the seller do his best to get us the monthly payment we were looking for Good deals they do whatever it takes to give u the best deals...the seller do his best to get us the monthly payment we were looking for More
by reyna n jorge
Employees Worked With
Jesse Jiminez
May 01, 2015
Seamless, professional, amazing service Reva made everything so easy for us. She is very professional, proactive and pleasant to work with. Everything was well orchestrated- from the paperwo Reva made everything so easy for us. She is very professional, proactive and pleasant to work with. Everything was well orchestrated- from the paperwork with Don, the vehicle pick up, and everything that needs to happen from the moment we spoke to her. I would highly recommend Reva and Mercedes Benz of Austin. More
by Kkschneider
Employees Worked With
Reva Hope
