Mercedes-Benz of Austin

Wonderful Service I was extremely pleased with the customer service I received at Mercedes Benz of Austin. Scott was wonderful and had a pleasant demeanor which makes a I was extremely pleased with the customer service I received at Mercedes Benz of Austin. Scott was wonderful and had a pleasant demeanor which makes all difference in the world to me, especially when I'm spending my hard earned money. They Made me feel welcome and I really like that. Mercedes Benz of Austin is the ONLY place I will take my CLS-550. More

Pleasant experience Quick, easy and always professional. I have been using this dealership for 15 years and have never had a bad experience, whether in sales or service. Quick, easy and always professional. I have been using this dealership for 15 years and have never had a bad experience, whether in sales or service. I am glad they are in Austin! More

Always a very good experience I had an an appointment to bring my car in for service at 8 AM. I was a little concerned because I wound up with a meeting that started at 9 across to I had an an appointment to bring my car in for service at 8 AM. I was a little concerned because I wound up with a meeting that started at 9 across town and I wasn't sure I would make it. Without even having to say anything Ron and the team had me in and out with a loaner in less than 15 minutes. Very impressive. It was the same on returning to pick up my car. Very efficient. You guys rock! More

Great job Jim Lang is phenomenal. Brett liming was fantastic. Some of the most courteous and knowledgeable guys I have met in the business I'm also in the busin Jim Lang is phenomenal. Brett liming was fantastic. Some of the most courteous and knowledgeable guys I have met in the business I'm also in the business myself and they were great. More

Total Awesome Had a great experience especially when n purchasing 2 vehicles at one time took less then 2 hours great salesmen really Happy will be my car dealer Had a great experience especially when n purchasing 2 vehicles at one time took less then 2 hours great salesmen really Happy will be my car dealership forever More

Purchase of 2015 SL-550 Ordered a 2015 SL-550 in Jan. and picked up Sat March 28th. Great experience with knowable sales staff and management. Annie Weis my salesperson w Ordered a 2015 SL-550 in Jan. and picked up Sat March 28th. Great experience with knowable sales staff and management. Annie Weis my salesperson was exceptional both in her knowledge and helpfulness throughout the process. She even tracked the boat for me! The sales manger Rhonda Zanka was also extremely helpful as I am a difficult customer to satisfy as I look at all aspects of the experience. I visited every Mercedes dealer within 200 miles of Austin and came back to Anni and Rhonda at Mercedes Austin. If my wife can decide on a color and model I will also shop here for her car in the weeks ahead. Thank you All, More

Great Dealership I just love this dealership! The sales & service depts are excellent and I always have a great experience when I go there! The employees all very ni I just love this dealership! The sales & service depts are excellent and I always have a great experience when I go there! The employees all very nice and personable. It's nice to know there are still some businesses who place a high emphasis on "excellent customer service"! More

Great experience Staff did everything to please me and get the deal done. Ray and WC did a great job together Hat's off to you folks !!! Staff did everything to please me and get the deal done. Ray and WC did a great job together Hat's off to you folks !!! More

Always excellent We have been buying our cars from Michael since 2000. It's always a very pleasant, very easy transaction and Michael is great. This week I took my S c We have been buying our cars from Michael since 2000. It's always a very pleasant, very easy transaction and Michael is great. This week I took my S class in and as usual left it in the capable hands of Ron and then went across to sales and bought another vehicle from Michael. Can't imagine buying anything other than Mercedes . More

"Superb" Scott Cuny meet all my needs as a valued Mercedes customer and was very professional. I got an appointment at 11:45 am via mobile phone and drove fro Scott Cuny meet all my needs as a valued Mercedes customer and was very professional. I got an appointment at 11:45 am via mobile phone and drove from Georgetown getting a rental and appointment less than an 50 minutes. More