Mercedes-Benz of Austin

Excellence Excellent experience. Fouad was very helpful during our visit. All questions ware answered. It is evident customer service is a priority at MBOAustin. Excellent experience. Fouad was very helpful during our visit. All questions ware answered. It is evident customer service is a priority at MBOAustin. I will gladly return for my future purchase. More

Your highness, uh Mr. Annie made a difficult, for her, she was thrust in the middle. I had tire issues when I purchased the vehicle. I talked to another service writer, who Annie made a difficult, for her, she was thrust in the middle. I had tire issues when I purchased the vehicle. I talked to another service writer, who was not in the day I dropped it off for my b service. Long story, Annie had to get up to speed quickly, with a rather time pressed, impatient guy. Great job Annie. Randy Wilson More

Service review Thank you for taking such good care of us and our car while we were giving birth! Such a comfort knowing it would all be resolved swiftly and smoothl Thank you for taking such good care of us and our car while we were giving birth! Such a comfort knowing it would all be resolved swiftly and smoothly, as always. More

Years of exceptional service at Mercedes Benz of Austin We have been purchasing cars & suv's for years from MB of Austin and without a doubt they are the best there is. Our purchasing experience has always We have been purchasing cars & suv's for years from MB of Austin and without a doubt they are the best there is. Our purchasing experience has always been terrific-no pressure, friendly, informative sales and a willingness to go waaaay beyond the call of duty. WC Wright is freaking awesome! As far as service goes, again, it's an exceptional team. Ron Odom is our service guru and he is as good as it gets, in fact, he's beyond fantastic. He knows his stuff and should the unexpected happen, he will go above and beyond to get you back in your car and on the road again. I've had the regular maintenance service and the occasional human "oopsie" on our part which requires towing car(s) in (in fact, 2 tows this year! We put a lot of miles on our cars and road hazards are problems for tires and engines). The cars themselves have never been an issue, they are phenomenal--reliable, safe (amazingly safe in unsafe road conditions!), spot on quality. We have one we're keeping that's 100k+ miles and going strong, the others we tend to trade in every 2-3 years. We've financed and leased and paid cash along the way and in every situation, it's been a great experience. More

Annual Check Up and Inspection for my SL550 I always feel like I am the most important customer that Mercedes-Benz of Austin has ever had! They the most friendly, efficient and well organized se I always feel like I am the most important customer that Mercedes-Benz of Austin has ever had! They the most friendly, efficient and well organized service dealership I have ever encountered. They always give a loaner with the service and have the best coffee bar if you decide to wait for your car. I can't say enough about Mercedes-Benz of Austin. I will take my SL550 to no other car service establishment ever...only Mercedes-Benz of Austin! More

Johanna Stacey was wonderful to work with. She is the only reason I didn't go to Georgetown MB. I highly recommend her!! The sale process was made easy. Stacey was wonderful to work with. She is the only reason I didn't go to Georgetown MB. I highly recommend her!! The sale process was made easy. More

From 1-10/ A Ten Experience Bob Kadura is by far the best sales person that I have in countered in all my years of dealing with dealerships. Always kept me informed and in the l Bob Kadura is by far the best sales person that I have in countered in all my years of dealing with dealerships. Always kept me informed and in the loop while I waited for my vehicle to arrive. Excellent people skills, a person who truly cares about his clients and is a good reflection of the Mercedes dealership. It's been a pleasure to buy a new Mercedes under his direction. More

Service Manager Excellent Service, Mr Hirsh was very helpful, and do all what He can do to get me the Best deal, and the best rate. Definitely I will recommended this Excellent Service, Mr Hirsh was very helpful, and do all what He can do to get me the Best deal, and the best rate. Definitely I will recommended this Dealer to everyone. More

Sean Condon Wade did an outstanding job and impressed as usual. He even delivered my car to me at the office to save me some time. I really appreciate what he do Wade did an outstanding job and impressed as usual. He even delivered my car to me at the office to save me some time. I really appreciate what he does. More

fantastic experience Reva is a very friendly, efficient young woman. Don also was extremely friendly, efficient, and helpful. Have never bought a car so easily. Plus Reva is a very friendly, efficient young woman. Don also was extremely friendly, efficient, and helpful. Have never bought a car so easily. Plus they have wonderful cappuccino! More