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Mercedes-Benz of Austin
Austin, TX
1,331 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,331 reviews
April 14, 2014
New Car & First Service Chase explained everything and the car was returned when promised. No problems. Terrific service. The sales process also was easy and friendly. R Chase explained everything and the car was returned when promised. No problems. Terrific service. The sales process also was easy and friendly. Rob and Anni made it easy and were able to answer all questions. Definitely would go back. More
by lshidlof
Employees Worked With
Rob Burge, Anni Weis
April 13, 2014
service I was very pleased with the outcome of the service.this is my first Mercedes Benz and I'm enjoying everything about it. I will continue to go back I was very pleased with the outcome of the service.this is my first Mercedes Benz and I'm enjoying everything about it. I will continue to go back More
by lmp1209
April 12, 2014
Feels like family Every time I bring my car into Mercedes Benz of Austin customer service is Amazing! The staff is patient and extremely helpful. Bobby Davis is always Every time I bring my car into Mercedes Benz of Austin customer service is Amazing! The staff is patient and extremely helpful. Bobby Davis is always a pleasure to work with. More
by loveoates
Employees Worked With
Bobbie Pyka
April 10, 2014
Roadside assistance Only downside is the initial telephone contact was too burdensome in getting to a person to talk to about your predicament. Tighten up the sign in pr Only downside is the initial telephone contact was too burdensome in getting to a person to talk to about your predicament. Tighten up the sign in process so you can get to the help you need. More
by LyleE550
Employees Worked With
Roadside assistance was punctual & efficient, Wade Wells
April 10, 2014
C service for Mercedes S 600 Everything went smoothly. Since the C service takes over 3 hours I was able to get a loaner for the day at no cost. This is a very good service to pr Everything went smoothly. Since the C service takes over 3 hours I was able to get a loaner for the day at no cost. This is a very good service to provide for people who can not be without their vehicle for extended periods. I believe this is the only dealership that offers this service. Bobby Davis provided immediate attention and is always friendly and customer oriented. More
by wendygoogins
April 10, 2014
Bast costumer service Automotive service Advisor job purpose is by listening to customer's description of symptoms; clarifying description of problems; conducting inspectio Automotive service Advisor job purpose is by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. Minh Fogle did all that and more, she Maintains customer report by explaining in detail and expected return of vehicle, obtaining customer's approval of estimate, and kept us informed by telephone; answering questions and concerns. Anyone with the patience, personality and work ethic like Minh will be the ideal image of Mercedes Benz, Any work I will ever need done in the future, I definitely will go back because of Minh Fogle. thank you Minh... Kay Solh More
by kmsolh
Employees Worked With
Minh Fogel
April 09, 2014
Super great service Ever since I bought the ML350 I have been taking it to the dealer for any service, they are all courteous, prompt and the ease of dropping off and pic Ever since I bought the ML350 I have been taking it to the dealer for any service, they are all courteous, prompt and the ease of dropping off and picking up is real smooth. Richard Walker was awesome he fixed the problem and helped us by matching the price of service. Richard you rock man. Ash More
by luash
April 09, 2014
Service Took my car in for a Service A. Staff was very friendly and quick to get me into a loaner vehicle so I could go on about my day. Took my car in for a Service A. Staff was very friendly and quick to get me into a loaner vehicle so I could go on about my day. More
by rsjacobs
Employees Worked With
Ron Odom
April 08, 2014
Great service! Mercedes-Benz of Austin has been my exclusive service dealer since I purchased my 2004 C-240 Estate. It is great to have a service dealer that is extr Mercedes-Benz of Austin has been my exclusive service dealer since I purchased my 2004 C-240 Estate. It is great to have a service dealer that is extremely reliable, prompt, courteous and friendly. Every member of the team is very knowledgeable and helpful. They keep my car running at peak condition. The Customer Lounge is a relaxing place to enjoy an espresso when waiting for those quick fix jobs such as topping up the oil or window-washer tanks. I know that when it is time for a new car I will return to purchase another M-B. More
by Xavier188
Employees Worked With
Oscar Becerra, Luisa Flores, Dale "Gordy" Poole, Wade Wells
April 07, 2014
Ladage service of S550 Ron did a very good job getting my vehicle fixed, keeping me informed, and working with me on a slight discount if I did all the recommended service s Ron did a very good job getting my vehicle fixed, keeping me informed, and working with me on a slight discount if I did all the recommended service suggestions at one time. I will tell everyone I know with a Mercedes to go to the dealer over the various chop shops/ knock offs like Ben's Workshop that work on Mercedes. More
by AlexLadage
Employees Worked With
Ron Odom
