Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Austin
Austin, TX
1,344 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,344 reviews
April 17, 2014
Best Dealership I've ever worked with! I have worked with several CTX Benz dealers, they all consistently fail to meet expectations and mine are higher much than your average customer. Aus I have worked with several CTX Benz dealers, they all consistently fail to meet expectations and mine are higher much than your average customer. Austin exceeded my expectations, my car was returned un-damaged and service completed correctly on the first visit! I was apprehensive to use this location given old Yelp and Google reviews. All so not true! Annie Daniel is a wonderful, sweet and caring individual. The porters are great kids; actually, you can tell management treats their employees wonderfully because everyone was caring and courteous! I just wish I could meet my technician, thank him and share what an excellent job he did with my alignment, my GLK drives like new. The Georgetown location replaced suspension and failed to even just check the alignment. The newly constructed dealership is beautiful too! Thank you for taking such good care of me MB of Austin, you have a service (and future sales) customer for life! More
by JARoberts
Employees Worked With
Annie Daniel
April 15, 2014
Great Work! Always a great experience getting serviced at MB Austin. Bobby was great and they fixed more than I even asked to be fixed. Very thorough. Always a great experience getting serviced at MB Austin. Bobby was great and they fixed more than I even asked to be fixed. Very thorough. More
by jpack4ut
Employees Worked With
Bobby in the service department
April 15, 2014
I give them a 10 My experience buying my Mercedez was excellent. The staff was pleasant, helpful, and not trying to sell me some thing I didn't want. The price of My experience buying my Mercedez was excellent. The staff was pleasant, helpful, and not trying to sell me some thing I didn't want. The price of the car and trade in was fair and did require constant haggling before reaching a deal. Best experience in buying a car I have ever had. More
by Widner
Employees Worked With
Glen Mayhugh, Dan Boone, Rob Burge, Glenn Mayhugh
April 14, 2014
New Car & First Service Chase explained everything and the car was returned when promised. No problems. Terrific service. The sales process also was easy and friendly. R Chase explained everything and the car was returned when promised. No problems. Terrific service. The sales process also was easy and friendly. Rob and Anni made it easy and were able to answer all questions. Definitely would go back. More
by lshidlof
Employees Worked With
Rob Burge, Anni Weis
April 14, 2014
service I was very pleased with the outcome of the service.this is my first Mercedes Benz and I'm enjoying everything about it. I will continue to go back I was very pleased with the outcome of the service.this is my first Mercedes Benz and I'm enjoying everything about it. I will continue to go back More
by lmp1209
April 12, 2014
Feels like family Every time I bring my car into Mercedes Benz of Austin customer service is Amazing! The staff is patient and extremely helpful. Bobby Davis is always Every time I bring my car into Mercedes Benz of Austin customer service is Amazing! The staff is patient and extremely helpful. Bobby Davis is always a pleasure to work with. More
by loveoates
Employees Worked With
Bobbie Pyka
April 11, 2014
C service for Mercedes S 600 Everything went smoothly. Since the C service takes over 3 hours I was able to get a loaner for the day at no cost. This is a very good service to pr Everything went smoothly. Since the C service takes over 3 hours I was able to get a loaner for the day at no cost. This is a very good service to provide for people who can not be without their vehicle for extended periods. I believe this is the only dealership that offers this service. Bobby Davis provided immediate attention and is always friendly and customer oriented. More
by wendygoogins
April 10, 2014
Roadside assistance Only downside is the initial telephone contact was too burdensome in getting to a person to talk to about your predicament. Tighten up the sign in pr Only downside is the initial telephone contact was too burdensome in getting to a person to talk to about your predicament. Tighten up the sign in process so you can get to the help you need. More
by LyleE550
Employees Worked With
Roadside assistance was punctual & efficient, Wade Wells
April 10, 2014
Bast costumer service Automotive service Advisor job purpose is by listening to customer's description of symptoms; clarifying description of problems; conducting inspectio Automotive service Advisor job purpose is by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. Minh Fogle did all that and more, she Maintains customer report by explaining in detail and expected return of vehicle, obtaining customer's approval of estimate, and kept us informed by telephone; answering questions and concerns. Anyone with the patience, personality and work ethic like Minh will be the ideal image of Mercedes Benz, Any work I will ever need done in the future, I definitely will go back because of Minh Fogle. thank you Minh... Kay Solh More
by kmsolh
Employees Worked With
Minh Fogel
April 09, 2014
Service Took my car in for a Service A. Staff was very friendly and quick to get me into a loaner vehicle so I could go on about my day. Took my car in for a Service A. Staff was very friendly and quick to get me into a loaner vehicle so I could go on about my day. More
by rsjacobs
Employees Worked With
Ron Odom
