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Mercedes-Benz of Austin
Austin, TX
1,331 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,331 reviews
March 03, 2014
I was having electrical system problems. I got an appointment for the afternoon and managed to get my car in. Loaner was ready. Ron took great care of me. And my car was finished in a short time with appointment for the afternoon and managed to get my car in. Loaner was ready. Ron took great care of me. And my car was finished in a short time with problem resolved. Perfect service More
by Dwishnew
Employees Worked With
Ron Odom, Ron Odom
March 03, 2014
I had not purchased a car in over 25 years as I always had a company provided vehicle. I did not know what to expect when I walked into Mercedes Benz of Austin. I was very pleasantly surprised...we were had a company provided vehicle. I did not know what to expect when I walked into Mercedes Benz of Austin. I was very pleasantly surprised...we were greeted in a friendly manner but not pressured in any way. After allowing us to browse around and relax a little, Blake Betts quietly asked if he could help us with anything. He was always extremely helpful, very knowledgeable, and patient with us as we kept changing our mind about options, etc. He truly wanted to find for us the exact car we wanted and kept us updated throughout each step of the process. He thoroughly explained the pricing structure to the point we felt confidant we paid the true market value of the car. Upon delivery Blake took plenty of time to show us the features, options, and how to operate the vehicle. He gave us his personal cell phone number for any and all questions or problems we might have. In summary, Mercedes Benz of Austin and Blake worked hard to earn our business and they succeeded. I was also looking at BMW's and Audi's and the customer service at Mercedes Benz of Austin was far superior to either one. If you are in the central Texas area and in the market for a Mercedes it would be a mistake to not visit Mercedes Benz of Austin. More
by BWR1
Employees Worked With
Blake Betts
February 26, 2014
I was able to get an immediate appointment, get a loaner car, and my car was ready the next day. This was the quickest service that I have had since buying my car and my trunk mechanism is working fine. car, and my car was ready the next day. This was the quickest service that I have had since buying my car and my trunk mechanism is working fine. More
by Janice Salinas
Employees Worked With
Ron, Ron Odom
February 26, 2014
My experience with Mercedes Benz in Austin was outstanding. I had my E-350 special made to meet all my needs. The turn around time didn't take very long. I received my delivery during the time outstanding. I had my E-350 special made to meet all my needs. The turn around time didn't take very long. I received my delivery during the time frame that was promised to me. The sells associate (Jim Lang) was very knowledgable about the vehicles and his job. I will recommend this dealership to all my family and friends. Grade A dealership. More
by wmhulett
Employees Worked With
Jim Lang, Jim Lang
February 25, 2014
Excellent customer service I have never been treated and taken care of by any dealerships in Tx ever! there is greatness called Mercedes Benz Austin taken care of by any dealerships in Tx ever! there is greatness called Mercedes Benz Austin More
by Msnoraj
Employees Worked With
Chris, Chase, Mr McGuane, Chris Hirsh, Jim McGuane
February 23, 2014
Every time I go into this dealership, I feel like I am the most important customer! Everyone is very attentive and always makes sure that I am satisfied with the service. the most important customer! Everyone is very attentive and always makes sure that I am satisfied with the service. More
by Bernice0902
Employees Worked With
Wade in the service dept. Fritz Masch, Wade Wells
February 14, 2014
Excellent! They were very professional. explanation of the problem was clear and direct. We were very pleased with the care and detail they went into. the problem was clear and direct. We were very pleased with the care and detail they went into. More
by Cora Klein
Employees Worked With
Rick Olson' Bobby Davis
February 13, 2014
My experience with MB was great, as always. Ron is attentive, listens and asks questions to ensure satisfaction. Happy to have him as service advisor. attentive, listens and asks questions to ensure satisfaction. Happy to have him as service advisor. More
by gruckel
Employees Worked With
Ron Odom, Ron Odom
February 09, 2014
Amazing customer service. Stacey was awesome. Courteous friendly accessible. Showed me where to go for follow up service etc. highly recommend this dealer ship. Awesome. friendly accessible. Showed me where to go for follow up service etc. highly recommend this dealer ship. Awesome. More
by Yaguillard
Employees Worked With
Stacey O., Stacey Olmstead
