Back

Mercedes-Benz of Austin

Austin, TX

4.6
1,331 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years. As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more. At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale. Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight. Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
Contact Dealership

6757 Airport Blvd

Austin, TX

78752

Directions

By Type

Showing 1,331 reviews

August 11, 2022

Friendly and courteous service representatives (Greg Cooke & Brian Smith). Prompt service and review of the finding during the analysis. More

by Sharkfin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cooke
Aug 17, 2022 -

Mercedes-Benz of Austin responded

Sharkfin, thank you for giving us the opportunity to serve you! We'll be sure to pass your kind sentiments along to Greg and Brian, they will be so happy to know that you had a great experience with them. If there is anything you need assistance with in the future, please do not hesitate to give us a call; we are always happy to help our awesome clients! :) - The Team at Mercedes-Benz of Austin

August 09, 2022

Excellent service experience once again. Thanks to Brian Smith and the team for the prompt service, clear communication, and pleasurable experience. More

by Ian Ellis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Aug 17, 2022 -

Mercedes-Benz of Austin responded

Thank you for the friendly and supportive feedback, Ian! The pleasure was all ours to assist and we are delighted to see that you left feeling 100% satisfied with everything. Come see us again in the future! :) - The Team at Mercedes-Benz of Austin

August 07, 2022

The service met my expectations for timeliness and completing of my requested work. They did what I expected to be done. More

by dsperkins2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Aug 17, 2022 -

Mercedes-Benz of Austin responded

Dsperkins2, thank you so much for the raving review! It makes us smile knowing that our team went above and beyond to deliver a fantastic experience. Please let us know the next time we can welcome you back to assist! :) - The Team at Mercedes-Benz of Austin

August 05, 2022

Our experience with Jed was beyond excellent! ! From the minute we walked in the door every detail was perfect!! We appreciate the integrity and customer care that we were extended. Customers f More

by jay_heidiHeidiyork
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jed Schmidt, Daniel Azel
Aug 16, 2022 -

Mercedes-Benz of Austin responded

Wow, what a spectacular review you have left for our team! We are smiling from ear to ear knowing that Jed and Daniel delivered an experience worth bragging about. They both work incredibly hard to leave each client with an impression like this, so we'll be sure to pass your kind words along to them! The next time you are in need of assistance, please let us know; we'll be here for you! Thank you so much and have a great day. :) -The Team at Mercedes-Benz of Austin

August 05, 2022

My service appointment was on time, my adviser called me a day before to confirm my appointment and also received me as soon I arrived at Mercedes Benz Austin, it was great deal. More

by Monta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Bustos, Jesse Ruiz, Dan Truong
Aug 17, 2022 -

Mercedes-Benz of Austin responded

Monta, thank you for the positive review! It's great to see that everything went well during your experience. We aim to exceed every client's expectations & deliver flawless experiences 100% of the time, so I am eager to know what we could have done better to earn that 5th star from you. Please contact me directly at Timothy.Shook@cagaustin.com so I can learn more about your visit & be of further assistance. Thank you again and I look forward to hearing from you soon! :) - Timothy Shook, COO

August 03, 2022

Loaner car ready on arrival, my car repaired and ready as initially quoted. Great job! Kleber did not disappoint. More

by Captainsheena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kleber
Aug 16, 2022 -

Mercedes-Benz of Austin responded

Captainsheena, thank you for providing us with the opportunity to deliver a fantastic service experience! We're so happy that you enjoyed everything and that Kleber really knocked it out of the park. We appreciate you taking a moment to leave this awesome review! :) - The Team at Mercedes-Benz of Austin

August 02, 2022

Recent visit to this dealership has met my needs for service and expectation on professional well put together shop. The waiting area is clean with a small shop for drinks and snacks which is great but More

by Shedisfull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellen Ladermann, Brian Smith, Luis Cuellar, Eddie Aguilar, Jesse Ruiz, Chris Hodgson, Dan Truong
Aug 17, 2022 -

Mercedes-Benz of Austin responded

Shedisfull, what a great review you have left for us! We appreciate you taking a moment to let us know how your experience went & we're glad to see that our service team was able to earn your endorsement. If there is anything you need assistance with in the future, please do not hesitate to let us know. Thanks so much and have a great rest of your day! :) - The Team at Mercedes-Benz of Austin

July 27, 2022

Jed in sales was very professional and looking forward toward purchasing next Mercedes with him .. thank you More

by a.flores.jr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jed
Jul 28, 2022 -

Mercedes-Benz of Austin responded

Thanks a million for coming on here to leave this raving review for Jed! We are so happy to hear that he was successful in delivering a top-notch sales experience from start to finish. Congratulations on your sweet new ride, we are so happy to have you as part of the MBA family! :) - The Team at Mercedes-Benz of Austin

July 20, 2022

Great customer service! Quality workmanship! And a very clean car when they are finished! They are: THE BEST! More

by john s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Montoya
Jul 20, 2022 -

Mercedes-Benz of Austin responded

Thank you for the supportive message, John! Our clients mean the world to us, so it's really great to know that you thoroughly enjoyed your experience from start to finish. The next time your vehicle is in need of service, please let us know and we'll have your back! :) - The Team at Mercedes-Benz of Austin

July 20, 2022

Tony and Tom made it the easiest car buying experience ever or. Long wait times. 😎 More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Luis Cuellar, Tony Shine, Tom Fallon
Jul 21, 2022 -

Mercedes-Benz of Austin responded

Paul, what a wonderful compliment you have left for us! It's fantastic to see that Tom, Tony, and the rest of the team delivered an experience that was nothing short of perfection. We will be sure to relay your kind message at our next team meeting! Thank you so much for being part of our family, and congratulations on your sweet new ride! :) - The Team at Mercedes-Benz of Austin

...
13
...