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Mercedes-Benz of Austin

Austin, TX

Overview
Reviews
Vehicles
4.6
1,331 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years. As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more. At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale. Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight. Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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6757 Airport Blvd

Austin, TX

78752

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Showing 1,331 reviews

July 19, 2022

Brian is outstanding. He kept me informed and provided excellent customer service. Thank you, Brian. More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
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Jul 19, 2022 -

Mercedes-Benz of Austin responded

Dennis, we aim to provide this level of excellence 100% of the time! Thank you so much for taking a moment to show some positivity on here for Brian. He is a true asset to our team, and we will be sure to relay your kind words to him! The next time you are in need of assistance, we hope we'll be your go-to! Thanks again, and have a great day. :) - The Team at Mercedes-Benz of Austin

July 14, 2022

Service was excellent! Dan kept me informed of the service status and the car wash team did a fantastic job. Thank you MB of Austin. More

by klif01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Truong
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Jul 15, 2022 -

Mercedes-Benz of Austin responded

Klif01, reviews like this never fail to make us smile! Thank you so much for taking a few moments to leave this kindhearted message for Dan and the rest of the crew. Feedback like this is the ultimate compliment and we will be sure to share yours at our next team meeting. If there is anything you need assistance with in the future, please do not hesitate to give us a call. Thanks again, and have a great weekend! :) - The Team at Mercedes-Benz of Austin

July 13, 2022

Eddie was helpful, kind, informative and kept me up to date on the status of my vehicle. More

by sabineliebmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Aguilar
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Jul 13, 2022 -

Mercedes-Benz of Austin responded

Sabine, thank you for sharing these thoughtful words for Eddie! Our team works extremely hard to deliver stellar experiences just like this, so we'll be sure to give him a shout-out for doing such a great job. We can't wait to see you again in the future! Have a great day. :) - The Team at Mercedes-Benz of Austin

July 13, 2022

Dan was just excellent. He made the process effortless and we felt like we were well taken care of More

by Aditi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Truong, Dan Truong
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Jul 13, 2022 -

Mercedes-Benz of Austin responded

Aditi, words cannot express how thankful we are to see this review for Dan! He is top-notch, and it makes us very proud to see that he delivered an experience worth bragging about. If we can be of help with anything in the future, we hope you will give us a call! Thank you and have a great day. :) - The Team at Mercedes-Benz of Austin

July 12, 2022

Service was just great! Easy Efficient and Luis was very nice. Thank you!!! Kirsten Tollefson More

by Kirsten T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cuellar
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Jul 12, 2022 -

Mercedes-Benz of Austin responded

Kirsten, thank you for the exceptional feedback! We are incredibly passionate about what we do, so it means a lot to see that Luis left you with a wonderful impression. You're part of our family, so if there's anything you need assistance with in the future, we've got your back! :) - The Team at Mercedes-Benz of Austin

July 07, 2022

Brian Smith was very helpful and explained everything well. We will be sure to use him next time. One of the best advisors at this location More

by bdpage123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Jul 07, 2022 -

Mercedes-Benz of Austin responded

Bdpage123, your compliments for Brian are greatly appreciated and we'll be sure to send this kindhearted message his way! Thank you for giving us the opportunity to assist you with your vehicle's servicing needs. It was a joy having you here, and we hope to see you again in the future. Have a wonderful day! :) - The Team at Mercedes-Benz of Austin

June 27, 2022

Wade was very helpful and kept us informed of the status of repair. Thank you. More

by eric.stein
Recommend Dealer
Yes
Employees Worked With
Wade Wells
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Jun 27, 2022 -

Mercedes-Benz of Austin responded

Eric, your compliments on Wade mean the world to us! Thank you so much for choosing us to assist you with your vehicle's servicing needs. It was a joy working with you! :) - The Team at Mercedes-Benz of Austin

June 23, 2022

The service was excellent! The staff was helpful and professional. It lived up to my expectations fully. I would recommend MB of Austin to anyone. I will keep going back th More

by sdadrian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jun 24, 2022 -

Mercedes-Benz of Austin responded

Sdadrian, thank you for sharing your experience with us! It's really great to know that everything about it was flawless and that Brandon was able to leave you with an excellent impression. We appreciate your continued support and hope you will let us know if anything comes up in the future! Take care! :) - The Team at Mercedes-Benz of Austin

June 23, 2022

I had a great experience at this dealership. The sales and service staff are helpful. More

by harleyflh
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Luis Cuellar, Jesse Ruiz, Jerry Carpenter
Report | Print
Jun 24, 2022 -

Mercedes-Benz of Austin responded

Harley, that is excellent to hear! Thank you for coming on here to show some support for our sales and service teams. Our clients mean everything to us, so it's really great to see that you had such a top-notch experience at our place. Come see us again in the future! :) - The Team at Mercedes-Benz of Austin

June 21, 2022

Staff is very friendly and waiting area is clean and comfortable! Wait was not long for my oil change! More

by Epic
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
Jun 24, 2022 -

Mercedes-Benz of Austin responded

Epic, this is exactly the kind of experience we always strive to provide, so thank you for taking notice of our efforts with this review! We are happy to see that your visit was stress-free and that everything was completed in a timely manner. Thank you for being our client and have a great day! :) - The Team at Mercedes-Benz of Austin

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