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Mercedes-Benz of Austin
Austin, TX
1,331 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,331 reviews
June 21, 2022
Service was excellent again. The staff is always very knowledgeable, professional and courteous. Jorge kept me informed on the progress with my vehicle and made sure every detail The staff is always very knowledgeable, professional and courteous. Jorge kept me informed on the progress with my vehicle and made sure every detail was taken care of. Thanks. More
by k.eickmann
Employees Worked With
Bobbie Pyka, Jesse Ruiz
June 18, 2022
Made an appointment for an Express A Service online. Had a live phone reminder the day before from CJ, the service advisor, confirming the time and service. At check-in, he confirmed again. Checking out Had a live phone reminder the day before from CJ, the service advisor, confirming the time and service. At check-in, he confirmed again. Checking out, he walked me to my car to be sure protective materials were removed. CJ is personable and professional. More
by AustinTexan
Employees Worked With
CJ
June 15, 2022
From start to finish, we had a wonderful experience. Jerry was kind and knowledgeable. He got me the right vehicle that I wanted. Thanks to Matt (Finance) in helping us with paperwork. We appreciate his Jerry was kind and knowledgeable. He got me the right vehicle that I wanted. Thanks to Matt (Finance) in helping us with paperwork. We appreciate his kindness. 2 weeks later we had a minor problem with our GLS 450 (software update for brace) , Karina from service team took care and resolved / fixed all issues. While waiting at the service center, I had a few questions about roof top cargo box and spoke to Clyde from parts department. Clyde was super kind and patient in answering all my questions and helped choose the right accessory for my SUV. World class after sale service / treatment to customers. Will definitely recommend this dealership. Thank you!!! More
by Leo
Employees Worked With
Karina Mobley , Matt Juron, Jerry Carpenter
June 11, 2022
Always helpful, informative, and knowledgeable. Always a pleasure to go there. Was nice to meet Karina, and work with her, with my vehicle. Always a pleasure to go there. Was nice to meet Karina, and work with her, with my vehicle. More
by Rebhuff
Employees Worked With
Karina Mobley ... excellent
June 09, 2022
Excellent customer service by advisor Brian Smith. Timely scheduling and easy process for a loaner vehicle, invoicing and payment. I have been a customer for over 15 years and service, although always Timely scheduling and easy process for a loaner vehicle, invoicing and payment. I have been a customer for over 15 years and service, although always good, has improved and became more efficient over time. This makes you brand loyal as much as the quality of the vehicles itself. More
by Pat
Employees Worked With
Brian Smith
