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Mercedes-Benz of Austin

Austin, TX

4.6
1,331 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years. As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more. At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale. Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight. Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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6757 Airport Blvd

Austin, TX

78752

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Showing 1,331 reviews

June 07, 2022

Service specialist Clark was very accommodating and professional. I don't think he could have done more. More

by Hattie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Clark
Jun 08, 2022 -

Mercedes-Benz of Austin responded

Hattie, your kind sentiments for Brent are very appreciated! Thanks so much for coming by to see us, we hope you will be back again in the future. :) - The Team at Mercedes-Benz of Austin

June 06, 2022

Brayden was great, no problems at all. Uber took me and picked me up from where I needed to go, so that worked out. My seat part/issue may or may not be resolved as of this time. More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brayden Clark
Jun 08, 2022 -

Mercedes-Benz of Austin responded

Matt, thank you for leaving this positive review for Brayden! We're so happy to see that you were overall satisfied with your experience. If there is anything you need in the future or have any additional questions about your experience, please do not hesitate to reach out to us directly at (512) 220-0940. Thanks again for the support, and have a great day! :) - The Team at Mercedes-Benz of Austin

June 05, 2022

Extremely service oriented, knowledgeable service reps, easy to schedule, good communication and followup with the customer More

by mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
Jun 06, 2022 -

Mercedes-Benz of Austin responded

Mark, we can't thank you enough for the stellar review! We are thrilled to see that you were 100% satisfied with every aspect of your visit. :) - The Team at Mercedes-Benz of San Juan

June 04, 2022

Smooth process. In and out. Thank you Brian Hart and Jerry Carpenter. Daniel Azel was also Great and easy going. More

by Humz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Azel, Brian Hart, Jerry Carpenter
Jun 06, 2022 -

Mercedes-Benz of Austin responded

Humz, thank you for leaving some thoughtful words for Brian, Jerry, and Daniel! It warms our hearts to see that they were able to exceed your expectations. Have a great week! :) - The Team at Mercedes-Benz of Austin

June 03, 2022

Service: Dan was great! Spur of the moment flat tire that he resolved! Considering it happened on the highway, I was able to get my own towing service to tow the car to MB More

by barbara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobbie Pyka
Jun 03, 2022 -

Mercedes-Benz of Austin responded

Barbara, thank you for leaving this supportive review for Dan! I appreciate you letting us know about him not being on the employee list, and this has since been fixed. I am sorry to hear about the issues you encountered when trying to contact MB Roadside Assistance, and I see that you have given Bobbie only 1 star. I would love the opportunity to speak more with you on this and see what I can do to help, so I hope you will contact me directly at Jesse.Ruiz@mbofaustin.com when your schedule permits. Again, thank you so much for the 5-star review, and have a great day! :) - Jesse Ruiz, Service Manager

Jun 03, 2022 -

barbara responded

Bobbie, whom I've known for years, should have been a 5 star! A typo on my part!

June 02, 2022

CJ is excellent to work with and kept us informed. Loaner car process was flawless. More

by Rachel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
Jun 02, 2022 -

Mercedes-Benz of Austin responded

Wow, talk about some great feedback! Rachel, it was a joy being able to assist you and it makes us proud to see that CJ really nailed it during your experience. We're grateful to have your support and we look forward to welcoming you back again in the future! :) - The Team at Mercedes-Benz of Austin

June 02, 2022

Jed, Daniel, RK and Tom have done an amazing job. Thank you for all that you do. I do a lot of buisness with them and always go beyond More

by Imads
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jed
Jun 02, 2022 -

Mercedes-Benz of Austin responded

Imads, thank you for leaving some kind words for Jed, Daniel, RK, and Tom! We agree, that they are true assets to our team and we feel so lucky to have all of them with us. Congratulations on your new vehicle, we are so excited to have you as part of the MBA family! :) - The Team at Mercedes-Benz of Austin

Jun 02, 2022 -

Imads responded

I have been a member of this family for 33 years and 33 cars later. Lol. Any many many more cars to friends and family. Appreciate you all

May 26, 2022

My service advisor was very helpful. When I arrived for my appointment, everyone was kind and accomodating. They made my service appointment easy. More

by dougetrumpet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brayden Clark, Chris Hodgson
May 26, 2022 -

Mercedes-Benz of Austin responded

Dougetrumpet, reviews like this are the ultimate compliment! Thank you for taking a moment to let us know how your experience went. It was our pleasure to assist, and we look forward to the next time you make it our way. :) - The Team at Mercedes-Benz of Austin

May 25, 2022

We are very happy with this dealership because of the excellent service we get by our service manager Brian Smith. I will follow Brian if he leaves this company. More

by jandj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Wells, Brian Smith
May 25, 2022 -

Mercedes-Benz of Austin responded

Jandj, this is such great news! We are super stoked to see these kindhearted words for Brian, and we will be sure to let him know about this review. Thank you for leaving some positivity for us, and we'll see you next time! :) - The Team at Mercedes-Benz of Austin

May 20, 2022

Do not know the name of service tech & it sounds like they did all the requested work. More

by mmcsh56309
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stu Rosemurgy, Nick Opinker, Tony Shine
May 23, 2022 -

Mercedes-Benz of Austin responded

This makes us so happy to hear! Your kindhearted feedback means the world to us, and we hope you will give us a call if you need any assistance down the road. Thank you so much and have a great week! :) - The Team at Mercedes-Benz of Austin

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