Mercedes-Benz of Austin

From start to finish, my experience with Mercedes-Benz of Austin was absolutely outstanding. This was my very first Mercedes, and the entire process was so exceptional that I can’t even imagine buying a car Austin was absolutely outstanding. This was my very first Mercedes, and the entire process was so exceptional that I can’t even imagine buying a car from anywhere else in the future. I had the pleasure of working directly with Tony Shine, and it was as if he instinctively knew exactly what car I needed — and he was spot on. When I arrived, my perfect C-300 was waiting for me in the showroom, ready to drive home. I love my new car so much that even my commute to and from work has become something I genuinely look forward to. The lovely sales consultant, Drea, made the experience even better by walking me through all of the amazing features and showing me exactly how they worked — she got me truly excited about owning this car. The follow-up from both Tony and Drea after the sale made it clear that their care doesn’t stop once you drive off the lot. The financing process was fast, efficient, and refreshingly pressure-free. There were no unnecessary add-ons pushed, no hard sells — just straightforward, professional service from start to finish. Mercedes-Benz of Austin has delivered true first-class service in every way. Between the warm, knowledgeable staff, the seamless buying process, and the personal attention to my needs, they have absolutely earned a customer for life. More

I always have a great experience with my service advisor, Brian Smith, at Mercedes-Benz. His service is consistently exceptional, reliable, responsive, and truly top-notch. Brian is always professional, atte Brian Smith, at Mercedes-Benz. His service is consistently exceptional, reliable, responsive, and truly top-notch. Brian is always professional, attentive, and goes above and beyond to make sure everything is taken care of. I have complete trust in him and wouldn’t take my car anywhere else. Highly recommend! More

This is my second time meeting with Eddie Aguilar , he is very polite, efficient care. I was updated and given clear explanations for all the services provided. very polite, efficient care. I was updated and given clear explanations for all the services provided. More

WC Wright, Thank you for your patience and time with a difficult person like me! This is my second vehicle I purchase with your help! I am Very Happy with the outcome and with my 1st Electric Vehicle whic difficult person like me! This is my second vehicle I purchase with your help! I am Very Happy with the outcome and with my 1st Electric Vehicle which so far so good… I luv it! Can’t wait to see You WC in 2 years for the Next One! More

This experience with purchasing a vehicle was the smoothest transaction ever! Our.salesman Jay West was phenomenal. He wasn't pushy like most salesmen and he was honest with us. Our finance officer smoothest transaction ever! Our.salesman Jay West was phenomenal. He wasn't pushy like most salesmen and he was honest with us. Our finance officer was very nice as well. More

Julian was amazing . i have worked with him twice now and he always takes time to explain everything detaily and he updates me on everything i have worked with him twice now and he always takes time to explain everything detaily and he updates me on everything More

Iselda was amazing with her continuing updates on my vehicle. Made my service call very easy vehicle. Made my service call very easy More

I recently purchased a Mercedes-Benz from Mike Bartz and R.K. Johnston. I couldn’t be happier with the entire experience. From the moment I walked in, Mike made me feel welcomed and completely taken care o R.K. Johnston. I couldn’t be happier with the entire experience. From the moment I walked in, Mike made me feel welcomed and completely taken care of. He was knowledgeable, professional, and genuinely enthusiastic about helping me find the perfect vehicle. What stood out the most was his incredible customer service. Mike went above and beyond to answer all my questions, explain every detail, and ensure I felt confident in my purchase. No pressure, no gimmicks, just honest advice and a smooth, stress-free process from start to finish. Thanks to Mike and R.K. Johnston, I’m now driving the car of my dreams, and the whole experience was nothing short of exceptional. If you’re in the market for a Mercedes-Benz E 350W, do yourself a favor and ask for Mike Bartz. You won’t be disappointed! More

I had a great experience when I purchased my GLE 450 almost three years ago. Eddie explained everything clearly. He did not try to slip in any last-minute "up charges." He was kind, courteous, and p almost three years ago. Eddie explained everything clearly. He did not try to slip in any last-minute "up charges." He was kind, courteous, and prompt. He kept me informed every step of the way. He got my car back to me quickly and in excellent working order. I could not be happier with my experience. Thank you, Eddie and the service team! More

Dealers Jax is very quick and kind, so I'm going to meet Jax again next time. Jax again next time. More