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Mercedes-Benz of Austin

Austin, TX

Overview
Reviews
Vehicles
4.6
1,331 Reviews
Call Dealership (512) 220-0940
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6757 Airport Blvd

Austin, TX

78752

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Showing 1,331 reviews

February 23, 2022

Brian and the service team are ALWAYS professional, courteous, and strive for excellence. Dependability is important and they understand that. More

by becky
Recommend Dealer
Yes
Employees Worked With
Brian Smith
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Mar 15, 2022 -

Mercedes-Benz of Austin responded

Becky, thank you for the generous feedback for Brian and the rest of the team! We are grateful for the support and look forward to seeing you again in the future. :) - The Team at Mercedes-Benz of Austin

February 20, 2022

The professionalism of the staff is second to none! The service process was smooth and the communication was top notch! I couldn’t be happier 😁 More

by Darrell.grayson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
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Mar 15, 2022 -

Mercedes-Benz of Austin responded

Darrell, it's fantastic to see that everything went well during your service visit! Thank you for choosing us, and please let us know if there is anything we can do to assist down the road! :) - The Team at Mercedes-Benz of Austin

February 19, 2022

Arrived on time for appointment. Was promptly met, all paperwork was ready. Parts ordered we’re ready. Job finished ahead of promised time. Can returned clean and vacuumed. Excellent More

by GKAustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brayden Clark, Jo Nelson
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Feb 21, 2022 -

Mercedes-Benz of Austin responded

GKAustin, thank you so much for this excellent feedback! We're thrilled to know that you had a stellar experience with us, and we can't wait to have the opportunity to assist in the future. Thanks again, and happy cruising! :) - The Team at Mercedes-Benz of Austin

February 17, 2022

Done on time and with Professionalism. Brian Smith is solid and responsive. I appreciate the loaner as I keeps my service time at a minimum. More

by Aaron Webb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
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Mar 15, 2022 -

Mercedes-Benz of Austin responded

Aaron, thank you for your kind words towards Brian! It's really awesome that he was able to deliver an experience that is nothing short of perfect. We feel so lucky to have you as our client! :) - The Team at Mercedes-Benz of Austin

February 17, 2022

Traveling on a cross county trip and had brake light come on -- was able to call on a weekend and they were able to get me in first thing Monday morning and get me on my way in no time at all. What a pleasu More

by jasonfz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brayden Clark
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February 14, 2022

Old School Great. Just the way it should be. Thank you, we will be back every time. More

by mariozambrano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kleber Romani
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February 12, 2022

Brayden Clark was Amazing. He assisted me with an UBER and was extremely punctual! Amazing. More

by Rroessner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brayden Clark
Report | Print
February 11, 2022

Very professional. Thorough explanations and no real surprises. Have bought four cars there. Very satisfied. More

by pmbarron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tony Shine
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February 10, 2022

Brayden was amazing and awesome. Top notch service as always. Mercedes keeps me coming back always! More

by Chad Goldwasser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Taylor
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February 07, 2022

Great service. Immediately greeted and everyone wore a mask, which was great. Brian explained everything and they were done in no time. More

by martha carr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Report | Print
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