Mercedes-Benz of Austin

The people at the dealership are always kind and considerate. I had an bad experience with the Mercedes Roadside Assistance program. I have paid for this program for 8 years and the one time that considerate. I had an bad experience with the Mercedes Roadside Assistance program. I have paid for this program for 8 years and the one time that I needed them, they failed miserably. I waited 4 hours for help for a flat tire and no one came. I think they are understaffed. The ladies and gentlemen tried!!!! More

Super professional and friendly service. I always leave content with a clean car! Brayden Clark was my dealer associate and went above and beyond! content with a clean car! Brayden Clark was my dealer associate and went above and beyond! More

Fast service and very professional staff with mild mannered always attentive hearing to what I say mannered always attentive hearing to what I say More

Reliable, accurate, and reasonable. Brian Smith is an amazingly friendly and dedicated to superior customer service. amazingly friendly and dedicated to superior customer service. More

Wade is superb. Parts took forever to arrive. Sign of the times. See you next time times. See you next time More

The staff was wonderful. The facility seems too small for the current level of business. the current level of business. More

The service is always friendly and professional. Jorge Montoya made sure I was a satisfied customer by informing of all necessary service deals. Montoya made sure I was a satisfied customer by informing of all necessary service deals. More

My car was picked up and returned to my home so I did not go into the service department. However both people who came to my home, Heather and Steve, were very helpful and professional and represent your co go into the service department. However both people who came to my home, Heather and Steve, were very helpful and professional and represent your company well. Chris Hodgson is my service rep and I spoke with him by phone and he was very friendly and service oriented. More

Brian Smith was very prompt and professional. I will continue to refer friends to Mercedes of Austin! continue to refer friends to Mercedes of Austin! More