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Mercedes-Benz of Austin

Austin, TX

Overview
Reviews
Vehicles
4.6
1,331 Reviews
Call Dealership (512) 220-0940
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6757 Airport Blvd

Austin, TX

78752

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Showing 1,331 reviews

October 09, 2021

Mercedes declined to honor my prepaid scheduled maintenance, there was never any communication there was an expiration on them. Paid for something you wouldn’t honor? More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Aguilar
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Oct 18, 2021 -

Mercedes-Benz of Austin responded

Craig, thank you for being our client! Our team strives to be completely transparent and communicative with each guest, so we apologize if there was any miscommunication regarding the maintenance expiration date. When you have a moment, I would love the opportunity to discuss this further with you and answer any questions you may have. Please contact me directly at Nick.Opinker@mbofaustin.com and I will be delighted to assist you. Thanks so much, and have a great day. - Nick Opinker, Service Director

October 08, 2021

My service advisor, Wade was awesome. Great customer service. Addition to detail. Wonderful communication and process to check in and out. More

by missysmith1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Wells
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October 04, 2021

The only reason I give this dealership a 5 star rating is because of CJ Hodgson in service. CJ is the reason I keep coming back for service. He goes above and beyond every single time - he shoots straight an More

by Rivers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
Report | Print
September 30, 2021

Eddie is awesome and the reason I remain loyal to your product. As long as Eddie is there, I will remain with MB Austin! More

by Kathy.burrell
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Aguilar
Report | Print
September 29, 2021

Great service, great people. Thank you making us feel home. See Stacey and you will be happy More

by Mahmud Ugur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Olmstead
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September 26, 2021

All employees were helpful, kind and professional. Will highly recommend MB of Austin to others. More

by Bparson1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Bracken, Luis Cuellar, Matt Juron
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September 24, 2021

excellent job a a a a a a a a a a a a a a a More

by van
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
Report | Print
September 24, 2021

They were awesome. I was in and out in no time. Had a place for me to work while I waited. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
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September 21, 2021

Wade Wells has proven to be an experienced advisor for years. Appreciate his professional service. More

by tssmith1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Wells
Report | Print
September 19, 2021

My daughter was welcomed by her friendly advisor which got her in and out for her maintenance. Service is always outstanding. More

by minh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
Report | Print
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