Back

Mercedes-Benz of Austin

Austin, TX

4.6
1,334 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years. As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more. At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale. Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight. Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
Contact Dealership

6757 Airport Blvd

Austin, TX

78752

Directions

By Type

Showing 1,334 reviews

September 24, 2021

They were awesome. I was in and out in no time. Had a place for me to work while I waited. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
September 21, 2021

Wade Wells has proven to be an experienced advisor for years. Appreciate his professional service. More

by tssmith1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Wells
September 19, 2021

My daughter was welcomed by her friendly advisor which got her in and out for her maintenance. Service is always outstanding. More

by minh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
September 19, 2021

Express service for a blown tire. Called dealership and 30 minutes later when i arrived my car was immediately attended to More

by vince
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Cuellar
September 17, 2021

They are so backed up. I scheduled two weeks prior for my servicing but I was not given a loaner car. I waited 3 hours when it should just have been an hour. It was not a pleasant experience as I had to miss More

by am287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Smith
Sep 20, 2021 -

Mercedes-Benz of Austin responded

Abdul, thank you for being a customer of ours and for providing your candid feedback. We want all of our clients to have an exceptional experience while visiting us, so we are saddened to hear yours did not meet your expectations. I have attempted to connect with you regarding this matter as I am eager to learn more about your recent appointment. Please contact me via email at Jesse.Ruiz@mbofaustin.com or give me a call at 512-454-6821. Thank you, and I hope to hear from you soon. - Jesse Ruiz, Service Manager

September 11, 2021

CJ is the best. Very customer friendly and I can trust him to recommend the right service based on my driving needs. He makes the whole experience easy. Plus, love getting back a clean car! More

by Dee5001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
September 10, 2021

Top notch service from the vehicle maintenance department as always. I appreciate the use of the loaner car while they were evaluating my ML350 to determine the problem. More

by jlscottcpa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Wells
September 10, 2021

Brian Smith is the most professional service representative @ Mercedes-Benz of Austin. He is a great asset to Mercedes Benz of Austin, he makes us feel like value customers. Brian is the only r More

by Lucy and John Martinov
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Brian Smith
September 09, 2021

Brian Smith has always been very profesional and does his best to accommodate every ones needs. He solves the problems efficiently and timely and i have never needed to come back because the issue was not pr More

by palonso
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Smith
September 03, 2021

Wade Wells is a great service rep. Explains issues clearly and is very responsive. My wife and I enjoy dealing with Wade for our cars. Thanks Wade. More

by emnic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Wells, Hector Arellano
...
27
...