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Mercedes-Benz of Austin
Austin, TX
1,334 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,334 reviews
June 24, 2021
It is always ice cold in the sales building!! I finally had to sit outside because my fingernails were turning blue. Everyone is friendly and efficient but that AC is painful. had to sit outside because my fingernails were turning blue. Everyone is friendly and efficient but that AC is painful. More
by Kimber
Employees Worked With
Jorge Service Advisor
June 24, 2021
Buying the car was a pleasant experience. Staff was very professional. Elihu Moreno was very knowledgeable about the product and answered all our questions. This helped us decide to purchase vehicle. professional. Elihu Moreno was very knowledgeable about the product and answered all our questions. This helped us decide to purchase vehicle. More
by rgodine0502
Employees Worked With
Elihu Moreno, Scott Tinney
June 19, 2021
The dealership had the exact car as advertised. Salesman, Elihu, was attentive and professional and kept us informed throughout the process. We opted out of the detailing as the vehicle looked immaculate, b Elihu, was attentive and professional and kept us informed throughout the process. We opted out of the detailing as the vehicle looked immaculate, but Elihu insisted that we receive Mercedes's top customer service. Finance Manager, Scott, was friendly, personal yet professional, and efficient. Highly recommend Mercedes-Benz of Austin. More
by stobias5
Employees Worked With
Elihu Moreno, Scott Linney
June 15, 2021
Timely; efficient; true to their word....Kleber Romani is the best I've had at M-B Austin. Explained the scope of work and how they would accomplish same. the best I've had at M-B Austin. Explained the scope of work and how they would accomplish same. More
by LT KU RCJH
Employees Worked With
Kleber Romani
June 13, 2021
Always 10 star. Professional !!!!! Timely, keep you informed. Great wait area …. I have been to other Mercedes dealerships and you are by far excellent. Thank you informed. Great wait area …. I have been to other Mercedes dealerships and you are by far excellent. Thank you More
by Ellend
Employees Worked With
Brandon Taylor
June 10, 2021
I have been taking my Mercedes(s) for years because of the white glove service I receive. My service managers take the best care of me and my vehicles. Very courteous and super helpful. I love Jesse and E the white glove service I receive. My service managers take the best care of me and my vehicles. Very courteous and super helpful. I love Jesse and Eddie! They are able to get me in and out in a very short time. Thank you!! More
by Mbennatt
Employees Worked With
Reva Hope, Eddie Aguilar, Jesse Ruiz
June 08, 2021
Brian Smith was exceptional as always. Professional, prompt, customer-first, and thorough throughout from beginning to end. I will use MB Austin exclusively and recommend my family and friends do the sa prompt, customer-first, and thorough throughout from beginning to end. I will use MB Austin exclusively and recommend my family and friends do the same, so long as Brian is there. More
by E F
Employees Worked With
Brian Smith
June 05, 2021
I came in with my tire light low. Luis had John, the tire expert, check my tires and the front ones were bald and dangerous to drive on. They took my car in immediately, as they were worried about me d tire expert, check my tires and the front ones were bald and dangerous to drive on. They took my car in immediately, as they were worried about me driving on them. I had my car back within a few hours. I had no appointment, but they squeezed me in. Excellent teamwork. They truly care about their customers. More
by lisa-rosenberger
Employees Worked With
Luis Cuellar
June 04, 2021
After 22 years, I'm still very pleased with all aspects After 22 years, I'm still very pleased with all aspects of this dealership. What I'm not satisfied with is the requirement that I write at least 25 After 22 years, I'm still very pleased with all aspects of this dealership. What I'm not satisfied with is the requirement that I write at least 25 words. More
by Don K
Employees Worked With
Wade Wells
