Mercedes-Benz of Austin

The dealership had the exact car as advertised. Salesman, Elihu, was attentive and professional and kept us informed throughout the process. We opted out of the detailing as the vehicle looked immaculate, b Elihu, was attentive and professional and kept us informed throughout the process. We opted out of the detailing as the vehicle looked immaculate, but Elihu insisted that we receive Mercedes's top customer service. Finance Manager, Scott, was friendly, personal yet professional, and efficient. Highly recommend Mercedes-Benz of Austin. More

Timely; efficient; true to their word....Kleber Romani is the best I've had at M-B Austin. Explained the scope of work and how they would accomplish same. the best I've had at M-B Austin. Explained the scope of work and how they would accomplish same. More

Always 10 star. Professional !!!!! Timely, keep you informed. Great wait area …. I have been to other Mercedes dealerships and you are by far excellent. Thank you informed. Great wait area …. I have been to other Mercedes dealerships and you are by far excellent. Thank you More

I have been taking my Mercedes(s) for years because of the white glove service I receive. My service managers take the best care of me and my vehicles. Very courteous and super helpful. I love Jesse and E the white glove service I receive. My service managers take the best care of me and my vehicles. Very courteous and super helpful. I love Jesse and Eddie! They are able to get me in and out in a very short time. Thank you!! More

Brian Smith was exceptional as always. Professional, prompt, customer-first, and thorough throughout from beginning to end. I will use MB Austin exclusively and recommend my family and friends do the sa prompt, customer-first, and thorough throughout from beginning to end. I will use MB Austin exclusively and recommend my family and friends do the same, so long as Brian is there. More

I came in with my tire light low. Luis had John, the tire expert, check my tires and the front ones were bald and dangerous to drive on. They took my car in immediately, as they were worried about me d tire expert, check my tires and the front ones were bald and dangerous to drive on. They took my car in immediately, as they were worried about me driving on them. I had my car back within a few hours. I had no appointment, but they squeezed me in. Excellent teamwork. They truly care about their customers. More

After 22 years, I'm still very pleased with all aspects After 22 years, I'm still very pleased with all aspects of this dealership. What I'm not satisfied with is the requirement that I write at least 25 After 22 years, I'm still very pleased with all aspects of this dealership. What I'm not satisfied with is the requirement that I write at least 25 words. More

We had awesome service from the time we arrived to the time our vehicle was ready for pickup. I would definitely recommend servicing your vehicle here. time our vehicle was ready for pickup. I would definitely recommend servicing your vehicle here. More

I had a hard time getting a part installed but Wade stepped i an took care of me. I really appreciate it his efforts. He was great. stepped i an took care of me. I really appreciate it his efforts. He was great. More

As always, Jesse in service was superior. He is very clear, very helpful and exceedingly polite. The loaner car was what I expected and the completed service was what was outlined to me at the time I le clear, very helpful and exceedingly polite. The loaner car was what I expected and the completed service was what was outlined to me at the time I left the car More