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Mercedes-Benz of Austin

Austin, TX

4.6
1,331 Reviews

6757 Airport Blvd

Austin, TX

78752

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Showing 1,331 reviews

May 27, 2021

Eddie was wonderful, as always! I needed new tires and he helped me pick out the right ones for my car, along with the 'tire' guy who was extremely helpful. Thank you! More

by janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Aguilar
May 27, 2021

Great annual service experience as always! They keep my 11 yr old E350 in great shape. Shout-out also to the two guys out front...very attentive and curteous! More

by mmk030
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Aguilar
May 26, 2021

On time and was kept informed throughout the entire process ! Luis was great and very helpful . Waiting area clean although I could have done without CNN on the TV . More

by dwballard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cuellar
May 26, 2021

Service was great! They diagnosed and fixed the problem very quickly. I would definitely recommend that other people bring their Mercedes Benz to this location. More

by c5greene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Aguilar
May 25, 2021

As a customer since 1979, I am continuously impressed by staff courtesies. Cost of service seem very appropriate and various services continue to meet my expectations. More

by Dr LOU Cannatti
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Ruiz
May 25, 2021

Knowledgable and efficient staff that is always courteous and timely. I am always well satisfied with the work and they are both professional and respectful of time. Although I don't remember the names of t More

by judge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Aguilar
May 24, 2021

Wade responds to requests quickly and makes sure everything is taken care of. Always circles back to make sure I am happy with the service More

by Wrighthouston
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wade Wells
May 22, 2021

Always prompt, courteous, always on time, no upsell, fair business keeps me coming back. Keep doing what you are doing, please. Thank you much again More

by johnbryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobbie Pyka, Wade Wells, Brian Smith
May 21, 2021

MB of Austin always makes me feel like a valued customer. I've purchased 3 cars so far and I hope to purchase many more. Hats off to my service advisor Brian, he's the best. Thanks again and keep up the More

by David Leyba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
May 21, 2021

The service department took excellent care of my vehicle, including thoughtfully keeping it under cover and safe from the seasonal damaging hailstorms. I was also regularly reminded of status and progress th More

by dfrederick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
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