Mercedes-Benz of Austin

The service is what I expected. Top notch very professional. Everything was done in the time that it was promised. My vehicle was given back to me cleaned. I’m professional. Everything was done in the time that it was promised. My vehicle was given back to me cleaned. I’m More

Such a pleasant experience. My car presented some unique issues which Wade and his team resolved for me. A +. This was my second visit, first my R350, and this 560 SL. issues which Wade and his team resolved for me. A +. This was my second visit, first my R350, and this 560 SL. More

Service was great!!! I got my car back and it was even nice and clean. They even vacuumed it. I've been to other places and get my car back with greasy finger prints on my door and whatnot. Why go to t nice and clean. They even vacuumed it. I've been to other places and get my car back with greasy finger prints on my door and whatnot. Why go to the rest when you can come to the BEST!! My service advisor Wade and his team of mechanics have always taken care of me and my car. Along with everyone else from the loaner department to the valets. Everyone is courteous when I drive in. Everyone makes I contact and says Hi or Good Morning even if they are not the ones helping me. The feeling I get is very welcoming. More

Needed new tires... not pleased with these very expensive tires... for what they cost, they should last longer! Blah, blah, blah... I HATE these things! tires... for what they cost, they should last longer! Blah, blah, blah... I HATE these things! More

Mr Luis Cuéllar was respectful, helpful, took his time to explain everything. But the lady who gave me the loaner was in a hurry so when I opened the central console I found dirty napkins and empty water bo explain everything. But the lady who gave me the loaner was in a hurry so when I opened the central console I found dirty napkins and empty water bottle. More

Brian Smith Austin Mercedes Service Rep makes it a great experience. He manages very well and makes it so easy to make certain my experience goes seamlessly. Thanks to Brian and All! experience. He manages very well and makes it so easy to make certain my experience goes seamlessly. Thanks to Brian and All! More

I made a mistake in scheduling the service and arrived a week earlier, but Luis helped to fill me in along with an excellent battery service job! Thanks week earlier, but Luis helped to fill me in along with an excellent battery service job! Thanks More

I scheduled Maintenance Service Online with a loaner vehicle. An additional repair needed was communicated and taken care of under Extended Warranty. Everything went smoothly and communication was gre vehicle. An additional repair needed was communicated and taken care of under Extended Warranty. Everything went smoothly and communication was great. More

Wade was amazing to work with! He made me feel so much better about everything and was just super kind, trustworthy, and reliable! I was also thrilled to find out that they offer delivery or an Uber ride better about everything and was just super kind, trustworthy, and reliable! I was also thrilled to find out that they offer delivery or an Uber ride to pick up your vehicle when it’s in the shop! That was a huge help! More