Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Austin
Austin, TX
1,331 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,331 reviews
April 01, 2021
The service was professional, efficient, friendly, timely, and reasonable as to expense. I also appreciate the guidance CJ gave me as to issues that may arise in the future. timely, and reasonable as to expense. I also appreciate the guidance CJ gave me as to issues that may arise in the future. More
by Sandykress
Employees Worked With
Chris Hodgson
March 24, 2021
The service is what I expected. Top notch very professional. Everything was done in the time that it was promised. My vehicle was given back to me cleaned. I’m professional. Everything was done in the time that it was promised. My vehicle was given back to me cleaned. I’m More
by closer1969
Employees Worked With
Wade Wells
March 21, 2021
Such a pleasant experience. My car presented some unique issues which Wade and his team resolved for me. A +. This was my second visit, first my R350, and this 560 SL. issues which Wade and his team resolved for me. A +. This was my second visit, first my R350, and this 560 SL. More
by jbennet1
Employees Worked With
Brian Hart and Dustin Vutera, Wade Wells, Eddie Aguilar
March 17, 2021
Service was great!!! I got my car back and it was even nice and clean. They even vacuumed it. I've been to other places and get my car back with greasy finger prints on my door and whatnot. Why go to t nice and clean. They even vacuumed it. I've been to other places and get my car back with greasy finger prints on my door and whatnot. Why go to the rest when you can come to the BEST!! My service advisor Wade and his team of mechanics have always taken care of me and my car. Along with everyone else from the loaner department to the valets. Everyone is courteous when I drive in. Everyone makes I contact and says Hi or Good Morning even if they are not the ones helping me. The feeling I get is very welcoming. More
by austinfunrental
Employees Worked With
Bobbie, Ester, and Rita in the loaner dept., Wade Wells
March 15, 2021
Needed new tires... not pleased with these very expensive tires... for what they cost, they should last longer! Blah, blah, blah... I HATE these things! tires... for what they cost, they should last longer! Blah, blah, blah... I HATE these things! More
by Honey.bear78
Employees Worked With
Chris Hodgson
March 14, 2021
Brian Smith Austin Mercedes Service Rep makes it a great experience. He manages very well and makes it so easy to make certain my experience goes seamlessly. Thanks to Brian and All! experience. He manages very well and makes it so easy to make certain my experience goes seamlessly. Thanks to Brian and All! More
by Mercedes
Employees Worked With
Reva Hope, Brian Smith
March 14, 2021
Mr Luis Cuéllar was respectful, helpful, took his time to explain everything. But the lady who gave me the loaner was in a hurry so when I opened the central console I found dirty napkins and empty water bo explain everything. But the lady who gave me the loaner was in a hurry so when I opened the central console I found dirty napkins and empty water bottle. More
by Cali1989
Employees Worked With
Luis Cuellar
March 13, 2021
I made a mistake in scheduling the service and arrived a week earlier, but Luis helped to fill me in along with an excellent battery service job! Thanks week earlier, but Luis helped to fill me in along with an excellent battery service job! Thanks More
by andyz
Employees Worked With
Luis Cuellar
March 05, 2021
I scheduled Maintenance Service Online with a loaner vehicle. An additional repair needed was communicated and taken care of under Extended Warranty. Everything went smoothly and communication was gre vehicle. An additional repair needed was communicated and taken care of under Extended Warranty. Everything went smoothly and communication was great. More
by EricC
Employees Worked With
Brian Smith
