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Mercedes-Benz of Austin
Austin, TX
1,334 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,334 reviews
March 14, 2021
Mr Luis Cuéllar was respectful, helpful, took his time to explain everything. But the lady who gave me the loaner was in a hurry so when I opened the central console I found dirty napkins and empty water bo explain everything. But the lady who gave me the loaner was in a hurry so when I opened the central console I found dirty napkins and empty water bottle. More
by Cali1989
Employees Worked With
Luis Cuellar
March 13, 2021
I made a mistake in scheduling the service and arrived a week earlier, but Luis helped to fill me in along with an excellent battery service job! Thanks week earlier, but Luis helped to fill me in along with an excellent battery service job! Thanks More
by andyz
Employees Worked With
Luis Cuellar
March 05, 2021
I scheduled Maintenance Service Online with a loaner vehicle. An additional repair needed was communicated and taken care of under Extended Warranty. Everything went smoothly and communication was gre vehicle. An additional repair needed was communicated and taken care of under Extended Warranty. Everything went smoothly and communication was great. More
by EricC
Employees Worked With
Brian Smith
March 04, 2021
Wade was amazing to work with! He made me feel so much better about everything and was just super kind, trustworthy, and reliable! I was also thrilled to find out that they offer delivery or an Uber ride better about everything and was just super kind, trustworthy, and reliable! I was also thrilled to find out that they offer delivery or an Uber ride to pick up your vehicle when it’s in the shop! That was a huge help! More
by cami-14
Employees Worked With
Wade Wells
February 26, 2021
While working on my car they created another problem that ultimately I was expected to pay for. They covered the labor but it was $2200 I was not planning to pay. ultimately I was expected to pay for. They covered the labor but it was $2200 I was not planning to pay. More
by rustys63
Employees Worked With
Cj
February 26, 2021
The ladies who answer the phone are very friendly and knowledgable about simple tasks, and that saves the customer time and aggravation. And all of the service advisors are also helpful; it doesn't matte knowledgable about simple tasks, and that saves the customer time and aggravation. And all of the service advisors are also helpful; it doesn't matter which one helps you. More
by denimdude
Employees Worked With
Eddie Aguilar
February 23, 2021
Great customer service: timely completion of the service, very respectful during the intake process and helpful in assisting with items that were not on the designated service level, very respectful during the intake process and helpful in assisting with items that were not on the designated service level, More
by lphillips5
Employees Worked With
Brian Smith
February 23, 2021
Jesse was extremely accommodating on short notice. Service was provided in less time than offered. Even added new tires to visit. Hard to beat this. Service was provided in less time than offered. Even added new tires to visit. Hard to beat this. More
by Dr LOU Cannatti
Employees Worked With
Jesse Ruiz
February 12, 2021
My salesman(Stephen Susnar) was extremely professional and polite. Made care buying experience very easy. He was very patient as i looked t many cars and polite. Made care buying experience very easy. He was very patient as i looked t many cars More
by sgarcia
Employees Worked With
Matt Juron, Stephen Susnar
February 12, 2021
Always great service for my vehicle and myself received from the Austin Mercedes parts dealership! Scheduling was quick and so was the servicing of the vehicle. from the Austin Mercedes parts dealership! Scheduling was quick and so was the servicing of the vehicle. More
by Mac1012
Employees Worked With
Jesse Jiminez
