Mercedes-Benz of Austin

Great service as always. Eddie Aguilar (service advisor) walked me through the entire process and kept me informed, Truly trust my service advisor. Nice surprise to find out that my car was washed prior to walked me through the entire process and kept me informed, Truly trust my service advisor. Nice surprise to find out that my car was washed prior to my pickup. More

Very helpful and good communication. Service was faster than in the past and all the items were addressed. good price on tires as well Thanks ! than in the past and all the items were addressed. good price on tires as well Thanks ! More

This is the third vehicle I have purchased from MB and the second from Anna Laughlin. Very pleasant, professional experience provided by the entire staff.. the second from Anna Laughlin. Very pleasant, professional experience provided by the entire staff.. More

Chris Hernandez is an outstanding individual who is always upfront and looking out for what's best in my interest. Treated us with the upmost respect. always upfront and looking out for what's best in my interest. Treated us with the upmost respect. More

Great experience, as usual. Car was swiftly checked in, service completed efficiently. My car was clean and ready in the drive when I arrived for pick-up. service completed efficiently. My car was clean and ready in the drive when I arrived for pick-up. More

Had a wonderful experience at Mercedes! Patrick was very professional, helpful, and was genuine. He made our experience car shopping a good one foe sure! professional, helpful, and was genuine. He made our experience car shopping a good one foe sure! More

I met Reva Hope way over a year ago when I went in for service. She is in sales. My husband and I immediately bonded with her. Now a year (or two) later we finally bought a new car from her. She kept in service. She is in sales. My husband and I immediately bonded with her. Now a year (or two) later we finally bought a new car from her. She kept in touch the entire time in a very professional manor. When it came time to buy, she guided us, not only in our selection, but made the entire transaction as easy as buying a pie. Our car was delivered by Ellen to our door and the old one was taken to the dealership. I do not like buying cars, I have never had a good experience until we went to Mercedes-Benz of Austin and were lucky enough to meet Reva. Now I wonder why I waited so long! Thank you REVA! Alice Kellogg More

The pick up snd delivery service was excellent as was the maintenance done on the car. Everyone I dealt with was very friendly and accomadating. maintenance done on the car. Everyone I dealt with was very friendly and accomadating. More

Having come from the car business in NJ, I will say that this dealership was miles ahead of the one I left. The sales person was excellent. The faculty itself was modern and clean. We were able to reach a p this dealership was miles ahead of the one I left. The sales person was excellent. The faculty itself was modern and clean. We were able to reach a price for my new GLC 300 that was satisfactory to both of us. The finance person was very caring and gave me a good price on an extended warranty and maintenance package. I left feeling that they had given me professional courtesy having come from the car business. I would recommend this dealership to anyone looking to purchase a Mercedes-Benz. More

I always feel valued as a customer when I come to Mercedes-Benz of Austin...and this applies to the service department as well as the sales floor. I trust them completely that they are doing their v Mercedes-Benz of Austin...and this applies to the service department as well as the sales floor. I trust them completely that they are doing their very best for me. The work is always done in the time frame promised, and at the estimated cost. I wouldn't go anywhere else! More