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Mercedes-Benz of Austin
Austin, TX
1,331 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,331 reviews
December 16, 2020
I always feel valued as a customer when I come to Mercedes-Benz of Austin...and this applies to the service department as well as the sales floor. I trust them completely that they are doing their v Mercedes-Benz of Austin...and this applies to the service department as well as the sales floor. I trust them completely that they are doing their very best for me. The work is always done in the time frame promised, and at the estimated cost. I wouldn't go anywhere else! More
by katmac1
Employees Worked With
Anna Laughlin, Jesse Ruiz
December 13, 2020
I talked with CJ Hodgson over the phone to discuss our service needs. He was more than willing to set up an appointment to visit and have a loaner car waiting. He was very thorough friendly and took car service needs. He was more than willing to set up an appointment to visit and have a loaner car waiting. He was very thorough friendly and took care of everything. I highly recommend!! More
by James Buckalew
Employees Worked With
Chris Hodgson
December 11, 2020
Happy - as usual - with Mercedes service. It is quite pricey but worth it for a great automobile! We will return when additional service is needed. pricey but worth it for a great automobile! We will return when additional service is needed. More
by Gmom
Employees Worked With
Jesse Ruiz
December 10, 2020
The best or nothing service. Vehicle picked up, serviced and returned in less than 3 hours. Kept up to date through the entire process. Very friendly staff. and returned in less than 3 hours. Kept up to date through the entire process. Very friendly staff. More
by Mike
Employees Worked With
James Kelly, Luis Cuellar
December 07, 2020
It was disappointing no cars were available for rental but even more disappointing no Uber would pick me up from dealership. Overall did not mind waiting. The service guy tried his best to get me an Uber but even more disappointing no Uber would pick me up from dealership. Overall did not mind waiting. The service guy tried his best to get me an Uber home. Updated me on the different services I need in the next copilot of months in order. More
by Shelbie.osborne01
Employees Worked With
Chris Hodgson
December 06, 2020
The dealership is great but the reason I go there is because of Reva. She’s the best thing ever. Easy to work with, she understands my preferences and doesn’t waste my time. Don’t ever lose her! because of Reva. She’s the best thing ever. Easy to work with, she understands my preferences and doesn’t waste my time. Don’t ever lose her! More
by Dragonflyblue13
Employees Worked With
Reva Hope, Matt Juron
December 03, 2020
Renewing my lease could not have been easier or more seamless. Jesse ordered the vehicle I wanted, we talked in advance about the terms of the lease, and Scott had all the paperwork ready. In and abou seamless. Jesse ordered the vehicle I wanted, we talked in advance about the terms of the lease, and Scott had all the paperwork ready. In and about in about 2 hours including a new car orientation from Max. More
by PRowland
Employees Worked With
Jesse Jiminez, Scott Tinney
November 30, 2020
We appreciated the lack of pressure and Reva's efficiency. We would recommend her to friends who are looking to buy a car, Mercedes or otherwise. efficiency. We would recommend her to friends who are looking to buy a car, Mercedes or otherwise. More
by mnavarre
Employees Worked With
Reva Hope
November 26, 2020
The service light came up on my car for the brakes so i had to take my car to Mercedes Benz of Austin. And there was a recall for the sunroof, which one had to be checked out. Eddie my service advisor got had to take my car to Mercedes Benz of Austin. And there was a recall for the sunroof, which one had to be checked out. Eddie my service advisor got the issues taken care off as always and i was able to pick up my car on the next day. More
by Zsolt
Employees Worked With
Eddie Aguilar
