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Mercedes-Benz of Austin
Austin, TX
1,331 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,331 reviews
November 25, 2020
Top-notch service with the fastest turnaround time. Whenever I have an issue or routine visit, this team is all over it and gets the job done. Whenever I have an issue or routine visit, this team is all over it and gets the job done. More
by SeanDick1
Employees Worked With
Brandon Taylor, Luis Cuellar, Swen Schraml, Jesse Ruiz, Sydney Cook
November 22, 2020
Quick and professional Service. Brian Smith was helpful.I purchased a MB because of the excellent service and I love the cars.This is why 3rd Mercedes and I will purchase another when the time comes. purchased a MB because of the excellent service and I love the cars.This is why 3rd Mercedes and I will purchase another when the time comes. More
by Foxtech
Employees Worked With
Brian Smith
November 21, 2020
Service was performed as requested and was faster than expected. Staff was efficient and friendly. I felt like Nolan reviewed all services and recommended what was in my best interest. expected. Staff was efficient and friendly. I felt like Nolan reviewed all services and recommended what was in my best interest. More
by gloria
Employees Worked With
Nick Nolan
November 19, 2020
I have been dealing with Wade Wells and the Mercedes Benz of Austin team over 20 years. If you want your Mercedes to perform a long time reliably and proactively, these are the guys you want on your side to of Austin team over 20 years. If you want your Mercedes to perform a long time reliably and proactively, these are the guys you want on your side to help you. Scheduling is easy and service is delivered in a professional and effective manner with a focus on timely communication and an eye on cost. Excellent customer service! More
by Ron
Employees Worked With
Rick and Chris, Part of Wade's technical team., Wade Wells
November 18, 2020
Easy and great experience! Cj helped me figure out the problem and I was in and out in a matter of hours. Will be coming back for all my MB needs. problem and I was in and out in a matter of hours. Will be coming back for all my MB needs. More
by adamritter
Employees Worked With
Chris Hodgson
November 14, 2020
I opted for the pick up and delivery service. All communication was electronic with my service advisor, Luis Cuellar. Luis was very communicative and all service was performed flawlessly and on time. communication was electronic with my service advisor, Luis Cuellar. Luis was very communicative and all service was performed flawlessly and on time. I have never had a better service experience since I bought my first Mercedes Benz in 1976. I have owned 11 Mercedes in those 44 years. More
by Bill in San Marcos
Employees Worked With
Luis Cuellar
November 09, 2020
Nick provided quick and timely updates on the service performed. All service was done timely and professionally. Excellent customer service in providing a ride back to dealership. performed. All service was done timely and professionally. Excellent customer service in providing a ride back to dealership. More
by Alfredo Mendoza
Employees Worked With
Nick Nolan
November 07, 2020
Very professional-quick service with honest evaluation of the issue. Brian in service was my contact. Very comfortable to take my car back for service and any other issue!!! the issue. Brian in service was my contact. Very comfortable to take my car back for service and any other issue!!! More
by jackiesherrill
Employees Worked With
Brian Smith
November 06, 2020
Reva was excellent. She continued to work with me even after i bought a car from another dealer. She earned my business with this transaction and going forward. after i bought a car from another dealer. She earned my business with this transaction and going forward. More
by kbell
Employees Worked With
Reva Hope
