Mercedes-Benz of Austin

Always courteous, and on task. I appreciate the updates I receive if my service will run longer than anticipated. Excellent service is one of the reasons I buy Mercedes. receive if my service will run longer than anticipated. Excellent service is one of the reasons I buy Mercedes. More

I had a very efficient experience with my service. Many inquired if I was being helped (I was) within the first few minutes of my arrival. And I appreciate how the service was handled in light of the coro inquired if I was being helped (I was) within the first few minutes of my arrival. And I appreciate how the service was handled in light of the coronavirus. All excellent. More

I was in for a B service that could have taken more than one day, but knowing I had a business meeting the next day, Jesse got my service done in the same day for me. Great service and thanks to all for doi one day, but knowing I had a business meeting the next day, Jesse got my service done in the same day for me. Great service and thanks to all for doing a great job. My S550 coupe even feels better! More

Outstanding customer service and very knowledgeable employees. Always ready to please the customer. Beautiful facility and showroom. Service advisor keeping you informed of the progress of the work. employees. Always ready to please the customer. Beautiful facility and showroom. Service advisor keeping you informed of the progress of the work. More

Very happy with the service. Jesse kept me in the loop the entire time. Everyone is always very professional and helpful. Great job to everyone. the entire time. Everyone is always very professional and helpful. Great job to everyone. More

Kleber Romano did a super job! Communicated from beginning to end and follow up was excellent. I’m from out of town which made Kleber’s assistance all the more appreciated. beginning to end and follow up was excellent. I’m from out of town which made Kleber’s assistance all the more appreciated. More

I was grateful for the quick turnaround of my repair and being able to use a loaner until the repair was completed. The courtesy extended to me from the first time I visited the dealership some ten years ag being able to use a loaner until the repair was completed. The courtesy extended to me from the first time I visited the dealership some ten years ago has always been sustained. So nice to have a great car and matching service! More

Great job and Excellent Service Team!!! Car came back feeling and looking better than when I dropped it off. CJ is the Best!!! Thank you. feeling and looking better than when I dropped it off. CJ is the Best!!! Thank you. More

We were so pleased to have Wade Wells helping our service needs. He went above & beyond our expectations with this service experience. We thank Jose too for his help & long haul delivery by Bill to our hous needs. He went above & beyond our expectations with this service experience. We thank Jose too for his help & long haul delivery by Bill to our house. More

Nolan was completely patient w me, even w my stupid questions. And the work was done in one day. And the driver was great too. questions. And the work was done in one day. And the driver was great too. More