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Mercedes-Benz of Austin
Austin, TX
1,331 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,331 reviews
October 13, 2020
My service took a bit but they communicated with me throughout the whole process. I appreciate being able to text for an update. I do wish they would enforce the mask rule inside a little better as I throughout the whole process. I appreciate being able to text for an update. I do wish they would enforce the mask rule inside a little better as I didn't feel comfortable waiting that long for my car with maskless people everywhere. More
by jluntz
Employees Worked With
Nick Nolan
October 10, 2020
This was my first time purchase here in Austin Mercedes-Benz. I purchased my car from Sewell Houston because they have an excellent service. But with Patrick Rodriguez who helped me all throughout Mercedes-Benz. I purchased my car from Sewell Houston because they have an excellent service. But with Patrick Rodriguez who helped me all throughout my purchase then I don’t have to go back to Sewell! Great job Patrick!!! More
by altamarc3
Employees Worked With
Scott was awesome! He assisted me in signing the documents. He was hilarious. , Patrick Rodriguez
October 08, 2020
Luis Aguilar continually kept me informed on the progress of my service. Service done in record time without sacrificing quality. Great to have such reliable personnel on b oard. of my service. Service done in record time without sacrificing quality. Great to have such reliable personnel on b oard. More
by Papad
Employees Worked With
Luis Cuellar
October 05, 2020
Professional, quick, thorough, and so friendly! Luis walked me through all repairs needed and was honest about was most important. Fixed some little things without hesitation. walked me through all repairs needed and was honest about was most important. Fixed some little things without hesitation. More
by flybeth
Employees Worked With
Luis Cuellar
October 03, 2020
Chris Hernandez my Sales Rep is absolutely awesome! He constantly kept me updated on the progression of my custom ordered GLE, sent me multiple pics upon arrival, got everything done within 24 hrs so he c constantly kept me updated on the progression of my custom ordered GLE, sent me multiple pics upon arrival, got everything done within 24 hrs so he could nail down my delivery asap:) Chris did an amazing thorough job of educating me on all the software bells and whistles! He is a tremendous asset to the Mercedes Benz atx team! More
by Melli
Employees Worked With
Chris Hernandez
October 02, 2020
Incredible experience. Very responsive by phone, email and text before and even after the purchase - 3 weeks later. Welcoming, friendly, knowledgeable, and professional. Answered all my questions and co and text before and even after the purchase - 3 weeks later. Welcoming, friendly, knowledgeable, and professional. Answered all my questions and continues to! More
by Melissagtex
Employees Worked With
Matt Juron, Stephen Susnar
September 26, 2020
Excellent experience! All employees were welcoming, and very service oriented. My service tech, CJ was wonderful! He kept me updated on my vehicle and made sure I was taken care of. Thank you!!! very service oriented. My service tech, CJ was wonderful! He kept me updated on my vehicle and made sure I was taken care of. Thank you!!! More
by LMiddleton
Employees Worked With
Chris Hodgson
