Mercedes-Benz of Austin

My service took a bit but they communicated with me throughout the whole process. I appreciate being able to text for an update. I do wish they would enforce the mask rule inside a little better as I throughout the whole process. I appreciate being able to text for an update. I do wish they would enforce the mask rule inside a little better as I didn't feel comfortable waiting that long for my car with maskless people everywhere. More

My experience with the service has always been good. CJ has been the best I’ve ever dealt with. The work is always satisfactory. Thanks has been the best I’ve ever dealt with. The work is always satisfactory. Thanks More

This was my first time purchase here in Austin Mercedes-Benz. I purchased my car from Sewell Houston because they have an excellent service. But with Patrick Rodriguez who helped me all throughout Mercedes-Benz. I purchased my car from Sewell Houston because they have an excellent service. But with Patrick Rodriguez who helped me all throughout my purchase then I don’t have to go back to Sewell! Great job Patrick!!! More

Luis Aguilar continually kept me informed on the progress of my service. Service done in record time without sacrificing quality. Great to have such reliable personnel on b oard. of my service. Service done in record time without sacrificing quality. Great to have such reliable personnel on b oard. More

I always have a great experience when working with Jesse! He is always on top of everything and gets my car in and out very quickly. He is always on top of everything and gets my car in and out very quickly. More

Professional, quick, thorough, and so friendly! Luis walked me through all repairs needed and was honest about was most important. Fixed some little things without hesitation. walked me through all repairs needed and was honest about was most important. Fixed some little things without hesitation. More

Nick is awesome! Always cordial and knowledgable and on top of it! Very happy with his knowledge. Happy to have Nick as my service advisor! top of it! Very happy with his knowledge. Happy to have Nick as my service advisor! More

Chris Hernandez my Sales Rep is absolutely awesome! He constantly kept me updated on the progression of my custom ordered GLE, sent me multiple pics upon arrival, got everything done within 24 hrs so he c constantly kept me updated on the progression of my custom ordered GLE, sent me multiple pics upon arrival, got everything done within 24 hrs so he could nail down my delivery asap:) Chris did an amazing thorough job of educating me on all the software bells and whistles! He is a tremendous asset to the Mercedes Benz atx team! More

Incredible experience. Very responsive by phone, email and text before and even after the purchase - 3 weeks later. Welcoming, friendly, knowledgeable, and professional. Answered all my questions and co and text before and even after the purchase - 3 weeks later. Welcoming, friendly, knowledgeable, and professional. Answered all my questions and continues to! More

Excellent experience! All employees were welcoming, and very service oriented. My service tech, CJ was wonderful! He kept me updated on my vehicle and made sure I was taken care of. Thank you!!! very service oriented. My service tech, CJ was wonderful! He kept me updated on my vehicle and made sure I was taken care of. Thank you!!! More