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Mercedes-Benz of Austin
Austin, TX
1,331 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,331 reviews
September 26, 2020
Very helpful and professional from the service desk to Eddie, my service provider. Excellent communication. I was advised at every step of the service experience. Eddie, my service provider. Excellent communication. I was advised at every step of the service experience. More
by MBChoffman
Employees Worked With
Eddie Aguilar
September 20, 2020
Every experience that I have is amazing! You only get One opportunity to Make a Good Impression, the frontline staff is amazing. One of my former Students works for the company and its always good to catch u opportunity to Make a Good Impression, the frontline staff is amazing. One of my former Students works for the company and its always good to catch up and talk about LBJECHS. I am so proud of Jonathan! More
by Diva2907
Employees Worked With
W.C. Wright
September 19, 2020
The service was prompt. The employees were courteous and helpful with explanations of what type of service going to be performed. The service was completed ahead of time and the vehicle was washed and vacuu helpful with explanations of what type of service going to be performed. The service was completed ahead of time and the vehicle was washed and vacuumed all within the service time estimate. Wonderful!! More
by Coyote 38
Employees Worked With
Luis Cuellar
September 18, 2020
Every single time I come to the dealership for service, I am blown away by the professionalism. From the moment you drive in, to the time your vehicle is ready - every person you come in contact with makes am blown away by the professionalism. From the moment you drive in, to the time your vehicle is ready - every person you come in contact with makes you feel special. Both CJ and Nick are AMAZING, personable, and willing to go the extra mile. More
by Jolene J
Employees Worked With
Nick Nolan, Chris Hodgson
September 16, 2020
Very pleased with the prompt scheduling after the call with my service advisor, Wade. Once at the appointment, processing of the drop off and assignment of the loaner car was crisp and professionally han with my service advisor, Wade. Once at the appointment, processing of the drop off and assignment of the loaner car was crisp and professionally handled. The whole process took less than 30 minutes. The services were completed as promised, on time and as estimated. Jose Montemayor More
by jmontemayor
Employees Worked With
The Valet lady was super, Wade Wells
September 11, 2020
Brian was attentive and provided the exact service that had been requested and honored the price listed on the tire email from Mercedes Austin very pleased with service provided had been requested and honored the price listed on the tire email from Mercedes Austin very pleased with service provided More
by Rebvcb
Employees Worked With
The waiting area was never wiped down or sanitized during 2 hours I was there, Brian Smith
September 11, 2020
Everyone was very friendly, from the moment I walked in the door. All my questions We’re answered. I received a followed up call after sale. Finance was flexible with my situation. the door. All my questions We’re answered. I received a followed up call after sale. Finance was flexible with my situation. More
by Melissagtex
Employees Worked With
Matt Juron, Stephen Susnar
September 11, 2020
service was done with great professionalism of the advisors, and welcoming staff when I drove up, and throughout. We were very happy with the work and sttitude of all! advisors, and welcoming staff when I drove up, and throughout. We were very happy with the work and sttitude of all! More
by RockyHoward
Employees Worked With
Eddie Aguilar
September 10, 2020
While the service did not go as I expected, CJ was patient and clear in explaining why stored codes are not as useful for diagnosis as active codes. patient and clear in explaining why stored codes are not as useful for diagnosis as active codes. More
by Chrisneugebauer
Employees Worked With
Chris Hodgson
September 09, 2020
I like the new touchless process for checking in/out. It made it so much easier. I also appreciate that the service area was ready for me and I didn't need to wait to get a loaner. Great job transitioning d made it so much easier. I also appreciate that the service area was ready for me and I didn't need to wait to get a loaner. Great job transitioning during this unique time! More
by AndiFX35
Employees Worked With
Brian Smith
