Mercedes-Benz of Austin

Very helpful and professional from the service desk to Eddie, my service provider. Excellent communication. I was advised at every step of the service experience. Eddie, my service provider. Excellent communication. I was advised at every step of the service experience. More

Every experience that I have is amazing! You only get One opportunity to Make a Good Impression, the frontline staff is amazing. One of my former Students works for the company and its always good to catch u opportunity to Make a Good Impression, the frontline staff is amazing. One of my former Students works for the company and its always good to catch up and talk about LBJECHS. I am so proud of Jonathan! More

The service was prompt. The employees were courteous and helpful with explanations of what type of service going to be performed. The service was completed ahead of time and the vehicle was washed and vacuu helpful with explanations of what type of service going to be performed. The service was completed ahead of time and the vehicle was washed and vacuumed all within the service time estimate. Wonderful!! More

Every single time I come to the dealership for service, I am blown away by the professionalism. From the moment you drive in, to the time your vehicle is ready - every person you come in contact with makes am blown away by the professionalism. From the moment you drive in, to the time your vehicle is ready - every person you come in contact with makes you feel special. Both CJ and Nick are AMAZING, personable, and willing to go the extra mile. More

Very pleased with the prompt scheduling after the call with my service advisor, Wade. Once at the appointment, processing of the drop off and assignment of the loaner car was crisp and professionally han with my service advisor, Wade. Once at the appointment, processing of the drop off and assignment of the loaner car was crisp and professionally handled. The whole process took less than 30 minutes. The services were completed as promised, on time and as estimated. Jose Montemayor More

service was done with great professionalism of the advisors, and welcoming staff when I drove up, and throughout. We were very happy with the work and sttitude of all! advisors, and welcoming staff when I drove up, and throughout. We were very happy with the work and sttitude of all! More

Everyone was very friendly, from the moment I walked in the door. All my questions We’re answered. I received a followed up call after sale. Finance was flexible with my situation. the door. All my questions We’re answered. I received a followed up call after sale. Finance was flexible with my situation. More

Brian was attentive and provided the exact service that had been requested and honored the price listed on the tire email from Mercedes Austin very pleased with service provided had been requested and honored the price listed on the tire email from Mercedes Austin very pleased with service provided More

I like the new touchless process for checking in/out. It made it so much easier. I also appreciate that the service area was ready for me and I didn't need to wait to get a loaner. Great job transitioning d made it so much easier. I also appreciate that the service area was ready for me and I didn't need to wait to get a loaner. Great job transitioning during this unique time! More