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Mercedes-Benz of Austin
Austin, TX
1,331 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,331 reviews
September 08, 2020
As always, the service is way above par!We are As always, the service is way above par! We are appreciative of the excellent care given to us and our vehicle. Thanks to everybody concerned. As always, the service is way above par! We are appreciative of the excellent care given to us and our vehicle. Thanks to everybody concerned. More
by The Weis’s
Employees Worked With
Anni Weis, Jim McGuane, Jordan English, Jesse Ruiz, Chris Hodgson
September 04, 2020
Eddie Aguilar the Service advisor was right on point he informed me of what was wrong with my vehicle he got My loaner vehicle right to me and call me when my car was ready great job Eddie keep up the good informed me of what was wrong with my vehicle he got My loaner vehicle right to me and call me when my car was ready great job Eddie keep up the good work More
by Mr Robert
Employees Worked With
Patrick Rodriguez, Eddie Aguilar
September 03, 2020
Seamless experience FriendlyPromptFinished in Seamless experience Friendly Prompt Finished in time Stayed in communication Washed car Explained service Good good good good good good good Seamless experience Friendly Prompt Finished in time Stayed in communication Washed car Explained service Good good good good good good good good good good good More
by Bebobebo
Employees Worked With
Chris Hodgson
September 03, 2020
First time at this dealership for service. Absolutely the most outstanding experience I've ever had with any dealership. In and outs were flawless, fast and did not feel like a minute of my time was was the most outstanding experience I've ever had with any dealership. In and outs were flawless, fast and did not feel like a minute of my time was wasted with meaningless waiting. All the superlatives! Best, most! More
by PrimoWheel
Employees Worked With
Luis Garzz
September 02, 2020
Excellent service....Excellent Loaner car..Wade gave superb customer service.and..other staff members were very courteous..I would recommend.it too friends and relatives superb customer service.and..other staff members were very courteous..I would recommend.it too friends and relatives More
by jamal.hudson0930
Employees Worked With
Wade Wells
September 01, 2020
Ms. Reva Hope provided exemplary assistance on the purchase of the GLC 300 vehicle. She was extremely knowledgeable, professional and personable. I have been part of the MBOA family for 4 decades, purchase of the GLC 300 vehicle. She was extremely knowledgeable, professional and personable. I have been part of the MBOA family for 4 decades, many years. Reva's professional diligence and review assuring the best possible outcome for my immediate vehicles needs was greatly appreciated. More
by Beasley13
Employees Worked With
Reva Hope, Kaylee Jo Nelson, Jordan English, Nick Nolan
August 31, 2020
Rob Burge is easy to work with, very knowledgeable, and is all about customer satisfaction. This is my fourth car from Rob and I will keep coming back. is all about customer satisfaction. This is my fourth car from Rob and I will keep coming back. More
by lshidlof
Employees Worked With
Rob Burge, Anni Weis, Jordan English
August 31, 2020
I had never been a Mercedes owner until the last year. My convertible was a fun car but my little SUV now is a perfect vehicle for me. Your facility is great and the people I have worked with have alway My convertible was a fun car but my little SUV now is a perfect vehicle for me. Your facility is great and the people I have worked with have always been great. Very professional. Service has always been good. More
by Jeannied222
Employees Worked With
Stacey Olmstead, Nick Nolan
August 29, 2020
Stephen through the whole sales process listened to our needs and price sensitivity - thank you for our purchase - My wife loves the 2021 GLA. Thank you!! needs and price sensitivity - thank you for our purchase - My wife loves the 2021 GLA. Thank you!! More
by Rpatel69
Employees Worked With
Matt Juron, Stephen Susnar
August 28, 2020
Efficient, thorough and realistic about deadlines, Brian was helpful in getting me in and out during both drop off and pick up. Support staff also helpful. was helpful in getting me in and out during both drop off and pick up. Support staff also helpful. More
by spl99
Employees Worked With
Brian Smith
