Mercedes-Benz of Austin

Buying my car at Mercedes-Benz of Austin was such a pleasant and enjoyable experience. Patrick and Jordan were both professional and friendly. They are quite knowledgeable, and I felt very comfortabl pleasant and enjoyable experience. Patrick and Jordan were both professional and friendly. They are quite knowledgeable, and I felt very comfortable asking questions. They made me feel welcome and appreciated. Along with Luis Cuellar who has been my Service Advisor, they exemplify what Mercedes-Benz has come to be recognized for: fine quality. More

I was very satisfied with the ability to promptly schedule an appointment through the on-line chat feature. The day before the scheduled service, Nick Nolan, emailed me an estimate for the scheduled schedule an appointment through the on-line chat feature. The day before the scheduled service, Nick Nolan, emailed me an estimate for the scheduled work. He kept me informed when a computer glitch was delaying the ability to perform any service on the scheduled day and quickly rescheduled me. Service was performed correctly and on time the next day. The nice lady and great cappuccino in the coffee shop were added bonuses. More

Jesse is the best! He accommodated our last minute needs with ease and makes sure we are always well taken care of when we service our vehicles. with ease and makes sure we are always well taken care of when we service our vehicles. More

The service department at Mercedes Austin is the best in the business in my opinion. Nick Nolan and Lori Johns always make sure that I get in and out in a timely manner. When I come to the shop they have my the business in my opinion. Nick Nolan and Lori Johns always make sure that I get in and out in a timely manner. When I come to the shop they have my loaner ready to go so that I do not waste any time waiting around. They also get work done quickly and efficiently. Thank you to Mercedes for keeping such great leaders in your company, it is the reason I keep coming back. More

Very satisfied with the sale agent , Anna, help. She me the sale very easy. I was happy the sale price of the vehicle.thumps up the sale very easy. I was happy the sale price of the vehicle.thumps up More

Very nice reps and very easy to deal with. Got my car done in within 1 week. Ray was very helpful in my purchase for a export car. done in within 1 week. Ray was very helpful in my purchase for a export car. More

Quality work and timely delivery from Brian Smith I purchased this CPO E350 in 2017 with an extended warranty and maintenance package. MB of Austin has repeatedly delivered exceptional service and th I purchased this CPO E350 in 2017 with an extended warranty and maintenance package. MB of Austin has repeatedly delivered exceptional service and this most recent visit was no exception. The rental vehicle was a 2020 E350 and gave me the invaluable capability of experiencing the latest model. My service advisor Brian Smith is very detail oriented and keeps me informed of the progress of working on my issues. Highly recommended. More

Mr Aguilar is a very knowledgeable and exceptionally customer service oriented. He always make us feel at home. He is timely and explains everything up front . customer service oriented. He always make us feel at home. He is timely and explains everything up front . More

Eddie is terrific Thanks to Eddie! He listened to my needs and responded. Due to covid, my driver’s license had expired. He accommodated and helped out. Gave expert adv Thanks to Eddie! He listened to my needs and responded. Due to covid, my driver’s license had expired. He accommodated and helped out. Gave expert advice about maintenance. More