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Mercedes-Benz of Austin
Austin, TX
1,331 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,331 reviews
June 28, 2020
5 star service and sales. Went close to closing time to view a vehicle and not just RUSHED through. Jesse took his time with my wife and I, and gave a thorough look-through of the vehicle. This meant alot. view a vehicle and not just RUSHED through. Jesse took his time with my wife and I, and gave a thorough look-through of the vehicle. This meant alot. The next day we test drove and made the purchase. Paperwork was a breeze! Thank you Jesse and MB of Austin 👍🏾👍🏾 More
by Malcolm & Cherie Littles
Employees Worked With
Jesse Jiminez, Brett Liming
June 28, 2020
My first time visiting, if not the best, it's one of the best, fastest customer service... experience I've had dealing with Mercedes...I didn't get a chance to go inside as over had with other locations due best, fastest customer service... experience I've had dealing with Mercedes...I didn't get a chance to go inside as over had with other locations due to pandemic.. But wade took great care of me.. My wife was so excited about the great, service with a loaner.. Thanks again. The best or nothing More
by Jerry.
Employees Worked With
Porter, loaner representative, Wade Wells
June 27, 2020
80K Maintenance This dealership has earned the trust of William and Shirley Hornfeck. We have used this Service Department on several occasions and each time we have This dealership has earned the trust of William and Shirley Hornfeck. We have used this Service Department on several occasions and each time we have been thoroughly satisfied. More
by hornfecw
Employees Worked With
Wade Wells
June 26, 2020
have been a customer for over 17 yrs. so disappointed with mb. first purchase in '03, was 2000 c280. i actually spent more on repairs than the price of the car. once totally lost brakes on mopac. bou with mb. first purchase in '03, was 2000 c280. i actually spent more on repairs than the price of the car. once totally lost brakes on mopac. bought second c230 10 yrs ago. this place so overpriced for repairs. simply unjustifiable. spent $2080 yesterday --- did not even wash/clean my car---its a pandemic folks. have some compassion ---- give folks a break sometimes. it'll pay off for you to keep customers, even ones that are not wealthy More
by soleil9642
Employees Worked With
idk
June 26, 2020
We worked with Kevin Sawyer. He did a Great job. Attentive and responsive. Enjoyed working with him. Everything went smoothly. We had a great experience. Attentive and responsive. Enjoyed working with him. Everything went smoothly. We had a great experience. More
by Caseysmith1
Employees Worked With
Kevin Sawyer
June 23, 2020
Service & Repair Of SLK350 Wade is the best! When your Mercedes needs serviced or repaired, go see Wade. He thorough when explaining what your car needs, but really easy going Wade is the best! When your Mercedes needs serviced or repaired, go see Wade. He thorough when explaining what your car needs, but really easy going. More
by swade79912
Employees Worked With
Wade Wells
June 21, 2020
The team was very responsive, helpful and thorough when I had to drop by on my way to Fredericksburg from Houston. Unfortunately the a/c wasn’t working on my brand new vehicle (purchased in Houston) and 90 had to drop by on my way to Fredericksburg from Houston. Unfortunately the a/c wasn’t working on my brand new vehicle (purchased in Houston) and 90 degree outside temperatures made it a very uncomfortable trip. They gave me a loaner and we were able to continue our journey in comfort while my car was inspected and fixed. Thank you to Wade and the team. More
by Caroline
Employees Worked With
Wade Wells
June 20, 2020
Completely satisfied with the service department. Wade was so patient with us and kept us updated along the way. Really appreciate all of his assistance. was so patient with us and kept us updated along the way. Really appreciate all of his assistance. More
by Crystal H
Employees Worked With
Wade Wells
June 19, 2020
Impeccable Service Luis is great! Service at this dealership is always comprehensive and hassle free. The employees communicate clearly and respectuflly and conduct them Luis is great! Service at this dealership is always comprehensive and hassle free. The employees communicate clearly and respectuflly and conduct themselves with the utmost professionalism. More
by dedamer
Employees Worked With
Luis Cuellar
