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Mercedes-Benz of Austin
Austin, TX
1,331 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,331 reviews
February 03, 2020
Service A This is a great place!!! The people here are so nice!!! Very knowledgeable. We had a few questions and Nick was able to answer them with no hesitat This is a great place!!! The people here are so nice!!! Very knowledgeable. We had a few questions and Nick was able to answer them with no hesitation. More
by Hurricane Jo
Employees Worked With
Nick Nolan
January 29, 2020
Excellent service! Wade and team took very good care of my car and Wade is always wonderful explaining everything to me. He goes above and beyond. He also taught me so Wade and team took very good care of my car and Wade is always wonderful explaining everything to me. He goes above and beyond. He also taught me some things about when I purchase a new one this year. Many thanks! More
by kmk502
Employees Worked With
Wade Wells
January 29, 2020
Eddie is the BEST!!!! Awesome service!! Always a pleasure, he is very efficient & accommodating! Love my Mercedes & service is always Top Notch! Highly recommend Eddie as your service advisor!! pleasure, he is very efficient & accommodating! Love my Mercedes & service is always Top Notch! Highly recommend Eddie as your service advisor!! More
by Jenn E.
Employees Worked With
Eddie Aguilar
January 28, 2020
EIS discharging the battery The shop took their time to diagnose the problem. However, they provided me with a loaner. They solve the problem. Other mechanics couldn't figured ou The shop took their time to diagnose the problem. However, they provided me with a loaner. They solve the problem. Other mechanics couldn't figured out what was causing battery to be discharged overnight. I thought the price for the repair was fair. Marek More
by marek.waclawiak
Employees Worked With
Brian Smith, Brandon Taylor
January 24, 2020
CJ was the best. Got me in and out in a timely fashion, CJ was the best. Got me in and out in a timely fashion, and was very candid about what needed to be handled immediately and what could wait. CJ was the best. Got me in and out in a timely fashion, and was very candid about what needed to be handled immediately and what could wait. More
by mike
Employees Worked With
CJ Hodgson
January 23, 2020
Great Service - above and beyond Wade and team took great care of me and my car, going above and beyond my expectations to ensure I am taking care of and my car is too. Thank you all Wade and team took great care of me and my car, going above and beyond my expectations to ensure I am taking care of and my car is too. Thank you all!! More
by david
Employees Worked With
Wade Wells
January 22, 2020
Super Service Nick Nolan was the best. He went above and beyond service. He got the problem fixed, wash and vac the car and had us on our way in short time. And Nick Nolan was the best. He went above and beyond service. He got the problem fixed, wash and vac the car and had us on our way in short time. And he is a very friendly and neat guy. More
by wades
Employees Worked With
Nick Nolan
January 21, 2020
Completely satisfied with the swift service B for my vehicle. Thank you Brandon. Since Brandon was busy with other customer, I was guided to see other available representative. Did not have to wait too vehicle. Thank you Brandon. Since Brandon was busy with other customer, I was guided to see other available representative. Did not have to wait too long. When it was all done , car was washed and cleaned. Keep up the good work . More
by Santu
Employees Worked With
Brandon Taylor
January 18, 2020
Excellent care, Brian Smith my service agent was on point , very nice and professional I would like to thank him for a great experience with my MERCEDES oil change and all of the check points they did point , very nice and professional I would like to thank him for a great experience with my MERCEDES oil change and all of the check points they did for me and also for providing me with a loaner for the day ! Gold service! More
by Youngblood1961
Employees Worked With
Brian Smith
