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Mercedes-Benz of Austin

Austin, TX

4.6
1,330 Reviews

6757 Airport Blvd

Austin, TX

78752

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Showing 1,330 reviews

November 20, 2019

Consistently good! Eddie and his team are always on point when it comes to the service of my car. He is great about keeping me updated through the process. I appreciate More

by dianejackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Aguilar
November 19, 2019

Excellent Service As always a first rate level of customer service and a simple, straightforward process with 100% efficiency from start to finish. Much appreciated onc More

by gbriscoe17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobbie Pyka, Brandon Taylor
November 17, 2019

Customer service Eddie is very efficient, friendly, knowledgeable, and helpful. He is always ready to serve us customers. I feel like I was dealing with a trust-able More

by wangqigamez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Aguilar
November 15, 2019

Jesse is a very strong sales pro! Jesse quickly responded to my needs (purchasing a car around work demands). Unfortunately, Brett seemed to struggle a bit with pulling together all do More

by dhughen
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Jiminez, Brett Liming
Nov 16, 2019 -

Mercedes-Benz of Austin responded

David, we're so glad to know that Jesse did an excellent job assisting you in the purchase. We are on a mission to always deliver a flawless experience and want to thank you for the feedback. We appreciate your patience while the paperwork was finalized and wish you all the best. :) -The Team at Mercedes-Benz of Austin

November 10, 2019

Great experience each visit or purchase The dealership is always efficient, welcoming, professional and friendly. This is the fifth vehicle I have purchased or serviced at this dealership. More

by Jeanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
W.C. Wright
November 07, 2019

Satisfied Customer Overall experience with the dealership was excellent. Would have given 5 star throughout but the service department failed to fill the tank with gas More

by jsf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Bracken, Jordan English, Kori Smith
November 02, 2019

Entire service experience was convenient and efficient. I mentioned to Brian that I was flying out the next morning. He made sure my vehicle was ready to go that same day. More

by True
Recommend Dealer
Yes
Employees Worked With
Brian Smith
November 01, 2019

Always a pleasant experience. Wade Wells was not my assigned service advisor that day but he saw me and came over to make sure I was taken care of because Luis had stepped away. More

by Hattie
Recommend Dealer
Yes
Employees Worked With
Wade Wells, Luis Cuellar
October 31, 2019

Help in Need As usual I get great service with you guys. Always there when we need them. I love the service we have. They helped me when I was stranded. Than More

by slmyers@austin.utexas.edu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Nolan
October 31, 2019

Great Service The GL320 2009 went in for battery service. It was handled professionally and quickly. The tires were also checked and as a result we are replacing th More

by Sallie C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Wells, Nick Nolan
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