
Mercedes-Benz of Austin
Austin, TX
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Consistently good! Eddie and his team are always on point when it comes to the service of my car. He is great about keeping me updated through the process. I appreciate Eddie and his team are always on point when it comes to the service of my car. He is great about keeping me updated through the process. I appreciate the consistency of good customer service that I receive at MBofATX. The loaner cars are a wonderful convenience when having my car in the shop. More
Excellent Service As always a first rate level of customer service and a simple, straightforward process with 100% efficiency from start to finish. Much appreciated onc As always a first rate level of customer service and a simple, straightforward process with 100% efficiency from start to finish. Much appreciated once again. More
Customer service Eddie is very efficient, friendly, knowledgeable, and helpful. He is always ready to serve us customers. I feel like I was dealing with a trust-able Eddie is very efficient, friendly, knowledgeable, and helpful. He is always ready to serve us customers. I feel like I was dealing with a trust-able friend instead of a business personal. Qi Gamez. More
Jesse is a very strong sales pro! Jesse quickly responded to my needs (purchasing a car around work demands). Unfortunately, Brett seemed to struggle a bit with pulling together all do Jesse quickly responded to my needs (purchasing a car around work demands). Unfortunately, Brett seemed to struggle a bit with pulling together all documentation to close out the deal thus the time delay was inconvenient. More
Great experience each visit or purchase The dealership is always efficient, welcoming, professional and friendly. This is the fifth vehicle I have purchased or serviced at this dealership. The dealership is always efficient, welcoming, professional and friendly. This is the fifth vehicle I have purchased or serviced at this dealership. NEED I SAY MORE?! More
Satisfied Customer Overall experience with the dealership was excellent. Would have given 5 star throughout but the service department failed to fill the tank with gas Overall experience with the dealership was excellent. Would have given 5 star throughout but the service department failed to fill the tank with gas as promised by the seller. More
Entire service experience was convenient and efficient. I mentioned to Brian that I was flying out the next morning. He made sure my vehicle was ready to go that same day. I mentioned to Brian that I was flying out the next morning. He made sure my vehicle was ready to go that same day. More
Always a pleasant experience. Wade Wells was not my assigned service advisor that day but he saw me and came over to make sure I was taken care of because Luis had stepped away. assigned service advisor that day but he saw me and came over to make sure I was taken care of because Luis had stepped away. More
Help in Need As usual I get great service with you guys. Always there when we need them. I love the service we have. They helped me when I was stranded. Than As usual I get great service with you guys. Always there when we need them. I love the service we have. They helped me when I was stranded. Thanks again. More
Great Service The GL320 2009 went in for battery service. It was handled professionally and quickly. The tires were also checked and as a result we are replacing th The GL320 2009 went in for battery service. It was handled professionally and quickly. The tires were also checked and as a result we are replacing the tires soon due to safety reasons. The Central Texas roads are slippery after a light rain. More