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Mercedes-Benz of Austin
Austin, TX
1,331 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,331 reviews
October 12, 2023
We purchased a 2024 AMG GLE450e from Mercedes-Benz of Austin. They are, without question, the best dealership in the Austin area. Johnathan Parker (General Sales Manager) himself, took all the necessa Austin. They are, without question, the best dealership in the Austin area. Johnathan Parker (General Sales Manager) himself, took all the necessary steps to once again make us very happy customers. Services we have not experienced with other dealers! Thank you! Fantastic service, great negotiations, and very friendly people! K.Zitz, Round Rock TEXAS More
by Karlpeter Zitz
Employees Worked With
Johnathan Parker, General Sales Manager; Jesse ? Service department Manager;, Heath Bracken
September 18, 2023
Best service friendly professional. Prompt. Knowledgeable. The only dealership I trust. I wish I can remember my service manager name! Exceptional. Prompt. Knowledgeable. The only dealership I trust. I wish I can remember my service manager name! Exceptional. More
by Razanbrooker
Employees Worked With
Carl?, Nick Opinker
August 21, 2023
Didn’t speak with me or even discuss the car until two days later, I only got generic premade videos. Ugh. Then I was finally told two days later that the car was just sold. What a waste of time. days later, I only got generic premade videos. Ugh. Then I was finally told two days later that the car was just sold. What a waste of time. More
by Mlc0139
Employees Worked With
Stacey Olmstead
August 07, 2023
Thank you MBA for the quality, professional and overall fantastic experience every time I have a service appointment! Appreciate y’all taking great care of my Mercedes keeping it in top notch shape! fantastic experience every time I have a service appointment! Appreciate y’all taking great care of my Mercedes keeping it in top notch shape! More
by Shedisfull
Employees Worked With
Eddie Aguilar
July 10, 2023
As always, the service department goes above and beyond. This is my 5th Mercedes. My wife and I will never drive anything else. That is 100% due to Mercedes Benz of Austin dealership and service department. This is my 5th Mercedes. My wife and I will never drive anything else. That is 100% due to Mercedes Benz of Austin dealership and service department. Thank you Brayden! More
by Don
Employees Worked With
Brayden Clark
July 05, 2023
Exceptional service. The staff is friendly and knowledgeable, with great attention to detail. Eddie Aguilar is the best service manager I’ve ever worked with. The staff is friendly and knowledgeable, with great attention to detail. Eddie Aguilar is the best service manager I’ve ever worked with. More
by dG
Employees Worked With
Eddie Aguilar
June 07, 2023
I just picked up an E53 AMG Cabriolet from MB Austin and it was a complete F***-up. I ordered this car 11 months ago (the wait not MB Austin's fault). I had sent the the car build from the Mercedes website it was a complete F***-up. I ordered this car 11 months ago (the wait not MB Austin's fault). I had sent the the car build from the Mercedes website to the sales department and they told me it was ordered exactly as requested, however when it arrived it wasn't even close but at this point I'd waited a year and needed the car. They refused to budge 1 cent due to their multiple mistakes. Specifically they had not included the Drivers Assistance Package, the Dash Cam, Chrome accents, or the rims requested and had added the Night Package (which I had not requested). Consequently I have a vehicle that cost $100k and should be awesome, but is simply meh due to the asinine customer service at MB Austin. Caveat emptor If you order anything from them. A VERY dissatisfied customer. More
by Scott MB
Employees Worked With
Stephen Susnar
