Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Austin
Austin, TX
1,331 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,331 reviews
October 31, 2019
Always good service. I had a tire problem and needed to get a replacement tire put on, without an appointment, so that I could get the car inspected that day. Brian Smit I had a tire problem and needed to get a replacement tire put on, without an appointment, so that I could get the car inspected that day. Brian Smith took care of it, professionally and with a smile. Had a nice latte and did some emails and about an hour later was out of there. More
by Steve
Employees Worked With
Brian Smith
October 31, 2019
Great Service The GL320 2009 went in for battery service. It was handled professionally and quickly. The tires were also checked and as a result we are replacing th The GL320 2009 went in for battery service. It was handled professionally and quickly. The tires were also checked and as a result we are replacing the tires soon due to safety reasons. The Central Texas roads are slippery after a light rain. More
by Sallie C
Employees Worked With
Wade Wells, Nick Nolan
October 30, 2019
Great service. Brian was very professional and courteous. My husband had a great experience with your service departmentMy car runs beautifully! Thank you very much! courteous. My husband had a great experience with your service departmentMy car runs beautifully! Thank you very much! More
by C. James
Employees Worked With
Brian Smith
October 30, 2019
Very easy and efficient Service is always excellent. Turning car in for service is easy and picking up is always effiecient. Car is always washed and ready to go. Service is always excellent. Turning car in for service is easy and picking up is always effiecient. Car is always washed and ready to go. More
by RT
Employees Worked With
Jesse Ruiz, Chris Hodgson
October 29, 2019
Valet Service and Tire Repair Excellent service. Valet worked out very well. Very convenient. Luis was very professional and helpful. Timing worked out well with valet pick-up and Excellent service. Valet worked out very well. Very convenient. Luis was very professional and helpful. Timing worked out well with valet pick-up and delivery. Keep up the good work. More
by Herkdriver
Employees Worked With
Luis Cuellar
October 29, 2019
Reva Hope is the bees knees. We have now bought two cars from her in the last year. Dealing with car salespeople is something I’ve least looked forward to doing in my life, but she makes it easy, stress-fre from her in the last year. Dealing with car salespeople is something I’ve least looked forward to doing in my life, but she makes it easy, stress-free, and not repugnant! More
by geechie
Employees Worked With
Reva Hope
October 23, 2019
Top notch Everyone I’ve worked with here has been attentive, responsive, prompt, friendly, courteous, knowledgeable, accommodating and as high class as the bra Everyone I’ve worked with here has been attentive, responsive, prompt, friendly, courteous, knowledgeable, accommodating and as high class as the brand they stand behind. More
by Hwilliams
Employees Worked With
Reva Hope, Jesse Ruiz
October 22, 2019
Great attention to detail and care for customers 5 star treatment, Mercedes Austin go over and beyond the call of duty. Really excellent service, a rare jewel. I almost want something to go wrong wi 5 star treatment, Mercedes Austin go over and beyond the call of duty. Really excellent service, a rare jewel. I almost want something to go wrong with my car so I can go in again so I can get the same treatment. Thanks ya'll really appreciate being taken care of so nicely. More
by ks
Employees Worked With
Bill at reception, Nick Nolan
October 22, 2019
Mercedes Benz of Austin is simply awesome. I have purchased many cars from Mercedes Benz of Austin since 1995. The best sales and service department I have ever used. My salesman Rob Burge is I have purchased many cars from Mercedes Benz of Austin since 1995. The best sales and service department I have ever used. My salesman Rob Burge is very knowledgeable and attentive. Very pleasant to work with. Highly recommend Mercedes Benz of Austin and Rob Burge. More
by Paul Dunham
Employees Worked With
Rob Burge, Wade Wells
October 19, 2019
Wonderful service! Wonderful service from the time you drive in and are greeted and taken to your representative to when you get your car back. Wade Wells completely exp Wonderful service from the time you drive in and are greeted and taken to your representative to when you get your car back. Wade Wells completely explained everything that was needed to be done to my car and it was done very promptly. Couldn’t be happier with the service! More
by MCW
Employees Worked With
Wade Wells
