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Mercedes-Benz of Austin
Austin, TX
1,330 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,330 reviews
October 31, 2019
Always good service. I had a tire problem and needed to get a replacement tire put on, without an appointment, so that I could get the car inspected that day. Brian Smit I had a tire problem and needed to get a replacement tire put on, without an appointment, so that I could get the car inspected that day. Brian Smith took care of it, professionally and with a smile. Had a nice latte and did some emails and about an hour later was out of there. More
by Steve
Employees Worked With
Brian Smith
October 30, 2019
Very easy and efficient Service is always excellent. Turning car in for service is easy and picking up is always effiecient. Car is always washed and ready to go. Service is always excellent. Turning car in for service is easy and picking up is always effiecient. Car is always washed and ready to go. More
by RT
Employees Worked With
Jesse Ruiz, Chris Hodgson
October 30, 2019
Great service. Brian was very professional and courteous. My husband had a great experience with your service departmentMy car runs beautifully! Thank you very much! courteous. My husband had a great experience with your service departmentMy car runs beautifully! Thank you very much! More
by C. James
Employees Worked With
Brian Smith
October 29, 2019
Valet Service and Tire Repair Excellent service. Valet worked out very well. Very convenient. Luis was very professional and helpful. Timing worked out well with valet pick-up and Excellent service. Valet worked out very well. Very convenient. Luis was very professional and helpful. Timing worked out well with valet pick-up and delivery. Keep up the good work. More
by Herkdriver
Employees Worked With
Luis Cuellar
October 29, 2019
Reva Hope is the bees knees. We have now bought two cars from her in the last year. Dealing with car salespeople is something I’ve least looked forward to doing in my life, but she makes it easy, stress-fre from her in the last year. Dealing with car salespeople is something I’ve least looked forward to doing in my life, but she makes it easy, stress-free, and not repugnant! More
by geechie
Employees Worked With
Reva Hope
October 23, 2019
Top notch Everyone I’ve worked with here has been attentive, responsive, prompt, friendly, courteous, knowledgeable, accommodating and as high class as the bra Everyone I’ve worked with here has been attentive, responsive, prompt, friendly, courteous, knowledgeable, accommodating and as high class as the brand they stand behind. More
by Hwilliams
Employees Worked With
Reva Hope, Jesse Ruiz
October 22, 2019
Mercedes Benz of Austin is simply awesome. I have purchased many cars from Mercedes Benz of Austin since 1995. The best sales and service department I have ever used. My salesman Rob Burge is I have purchased many cars from Mercedes Benz of Austin since 1995. The best sales and service department I have ever used. My salesman Rob Burge is very knowledgeable and attentive. Very pleasant to work with. Highly recommend Mercedes Benz of Austin and Rob Burge. More
by Paul Dunham
Employees Worked With
Rob Burge, Wade Wells
October 22, 2019
Great attention to detail and care for customers 5 star treatment, Mercedes Austin go over and beyond the call of duty. Really excellent service, a rare jewel. I almost want something to go wrong wi 5 star treatment, Mercedes Austin go over and beyond the call of duty. Really excellent service, a rare jewel. I almost want something to go wrong with my car so I can go in again so I can get the same treatment. Thanks ya'll really appreciate being taken care of so nicely. More
by ks
Employees Worked With
Bill at reception, Nick Nolan
October 19, 2019
Wonderful service! Wonderful service from the time you drive in and are greeted and taken to your representative to when you get your car back. Wade Wells completely exp Wonderful service from the time you drive in and are greeted and taken to your representative to when you get your car back. Wade Wells completely explained everything that was needed to be done to my car and it was done very promptly. Couldn’t be happier with the service! More
by MCW
Employees Worked With
Wade Wells
October 17, 2019
We’ve Become Family Foude & the team did a fabulous job taking care of us. Their outstanding high-level customer service and care truly make you a returning client. Foude & the team did a fabulous job taking care of us. Their outstanding high-level customer service and care truly make you a returning client. More
by We’ve Become Family ;-)
Employees Worked With
Fouad Batlouni
