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Mercedes-Benz of Austin
Austin, TX
1,330 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,330 reviews
October 16, 2019
Excellent service at a fantastic dealership, Sales and Servi Couldn’t have asked for better service from everyone involved. Caring and knowledgeable staff eager to help in any situation. We will definitely be ba Couldn’t have asked for better service from everyone involved. Caring and knowledgeable staff eager to help in any situation. We will definitely be back when we need a new car and/or service. More
by The Weis’s
Employees Worked With
Anni Weis, Luis Cuellar
October 16, 2019
My service experience on Oct 15 2019 The staff was not only professional but friendly as well. We were in and out very quickly! I am in the market for a new car and because of my experien The staff was not only professional but friendly as well. We were in and out very quickly! I am in the market for a new car and because of my experience with the service department I would not think of buying from anyone else! More
by Jim O
Employees Worked With
Brandon Taylor, Luis Cuellar, Kristina Wright
October 16, 2019
Great service! Mercedes of Austin has a friendly staff that prioritize customer service above all. I’ve been pleasantly surprised by how quick and easy it’s been to Mercedes of Austin has a friendly staff that prioritize customer service above all. I’ve been pleasantly surprised by how quick and easy it’s been to get my car serviced. More
by Speaks2me
Employees Worked With
Fouad Batlouni, Brandon Taylor
October 15, 2019
Fast and easy service Staff is always friendly and helpful. Easy to contact. Easy to receive and pay your invoice. The whole operation is very efficient. P.S. Thank you Staff is always friendly and helpful. Easy to contact. Easy to receive and pay your invoice. The whole operation is very efficient. P.S. Thank you for the loaner car . More
by Coco
Employees Worked With
Brian Smith
October 12, 2019
Very helpful and professional I bought a 2020 model E350 sedan and was assisted by a very nice, competent and helpful sales person. Anni answered all of my questions while accompa I bought a 2020 model E350 sedan and was assisted by a very nice, competent and helpful sales person. Anni answered all of my questions while accompanying me on my test drives and helped me understand all the options available. She is very patient and knowledgeable, On the day of purchase, Matt and James were also very kind and helpful. Matt took my call the following day to answer a question. James came by my home the afternoon of the purchase and reset my garage door openers. Overall, I had a very positive experience. More
by GJS
Employees Worked With
Anni Weis, Matt Juron
October 09, 2019
Great Service Brian is always great. I love being able to use text for appointments and communication. Brian is alway quick to respond. The service was quick and ef Brian is always great. I love being able to use text for appointments and communication. Brian is alway quick to respond. The service was quick and efficient. Thanks, More
by TS
Employees Worked With
Brian Smith
October 08, 2019
Great service from MBofA and my rep Wade Wells Came in on kind of short notice to have my E350 readied for some long travels. Wade was very professional as always and I was back on the road that d Came in on kind of short notice to have my E350 readied for some long travels. Wade was very professional as always and I was back on the road that day. Thanks. More
by EBEE
Employees Worked With
Wade Wells
October 05, 2019
Exceptional Service from Exceptional Employees I called in for a service and this staff explained the necessary steps for a replacement key for my GLK 350 that was recently stolen. I complied wit I called in for a service and this staff explained the necessary steps for a replacement key for my GLK 350 that was recently stolen. I complied with the process and was given an estimated completion time. My service was completed WITHIN the estimated time. It is a joy to know that I am blessed with a staff who are ALWAYS courteous and professional and leaves the customer with the knowledge of knowing they are provided with the best service from this dealership. I have utilized the services of MB of Austin for nearly 10 years with great satisfaction and will continue to recommend my friends to MB of Austin. . More
by MzMB2
Employees Worked With
Bobbie Pyka, Stephen Franklin, Brian Smith, Brandon Taylor
October 04, 2019
Stress free purchase! Heath, Max and Matt were all great to work with. It was the easiest car purchase/trade I've had and I drove almost 200 miles to get there. Heath, Max and Matt were all great to work with. It was the easiest car purchase/trade I've had and I drove almost 200 miles to get there. More
by Sharon
Employees Worked With
Heath Bracken, Bridget Flowers, Matt Juron, Max Hoffman
