Mercedes-Benz of Austin

Wonderful online purchase We have yet to pick up our vehicle. The online purchase went seamlessly. It was so quick, we purchase the vehicle before we had the time to pick up. We have yet to pick up our vehicle. The online purchase went seamlessly. It was so quick, we purchase the vehicle before we had the time to pick up. This was our fourth on line purchase and although previous purchases went well, Mercedes of Austin went above and beyond, sending a notary directly to our residence, securing the purchase. We dealt with one Mercedes dealership in Chicago that sold the vehicle we purchased on line, secured with a deposit, and the dealership elected to sell from under us, to a local customer. Looking forward to meet face to face this week and pick up our vehicle. Thank you. More

Review of service department Encountered major problems with the ML350 used vehicle I just purchased. Service department checked the vehicle and seems to have corrected the probl Encountered major problems with the ML350 used vehicle I just purchased. Service department checked the vehicle and seems to have corrected the problems. Brian Smith was very responsive to my concerns and provided timely information regarding the repairs. More

Recent Visit I was absolutely satisfied with my experience at Mercedes Benz and enjoyed the people I worked with. I will be back. I will recommend this dealership I was absolutely satisfied with my experience at Mercedes Benz and enjoyed the people I worked with. I will be back. I will recommend this dealership to my friends and family. More

Thank you Nick and Lori! Lori was so awesome and made sure my back wiper blade was fixed and Nick did a great job making sure that my car was serviced and ready quickly. I got Lori was so awesome and made sure my back wiper blade was fixed and Nick did a great job making sure that my car was serviced and ready quickly. I got in and out with ease! Thanks! More

Wade Wells provided really excellent service! I had a very difficult problem. My check engine light had come on, and the source was undetermined. Wade had to do a lot of testing, but he was able I had a very difficult problem. My check engine light had come on, and the source was undetermined. Wade had to do a lot of testing, but he was able to determine the source of the problem and repair it. My car drives fantastic now! More

Excellent experience We always have a great experience when we come to Mercedes-Benz of Austin. Our trusted service advisor, Kevin Sims, has exceeded our expectations. T We always have a great experience when we come to Mercedes-Benz of Austin. Our trusted service advisor, Kevin Sims, has exceeded our expectations. Thank you, Kevin!! More

Excellent service experience Eddie Aguilar is terrific, and so is the rest of the staff. Very helpful, very responsive, informative, and accommodating. I enjoy working with Eddi Eddie Aguilar is terrific, and so is the rest of the staff. Very helpful, very responsive, informative, and accommodating. I enjoy working with Eddie and the rest of the crew. More

Good consistent service from MB of Austin. Timely updates and good communication. Would like to see more specials on parts and labor. Thanks Eddie I from MB of Austin. Timely updates and good communication. Would like to see more specials on parts and labor. Thanks Eddie I More

Mercedes Benz of Austin Rocks! No matter who I deal with at MBOA, it's always a great experience. I've had a few different service advisers over the years and each one has been pro No matter who I deal with at MBOA, it's always a great experience. I've had a few different service advisers over the years and each one has been professional and perfect. This time it was Kevin Sims, he handled everything from start to finish without a hitch. Thanks for finding and keeping good people. Chris Higgins More

Service visit Jessie was very friendly, and went beyond to help. I am a return customer and would definitely recommend Mercedes for their service department and Jes Jessie was very friendly, and went beyond to help. I am a return customer and would definitely recommend Mercedes for their service department and Jessie for his friendly service. More