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Mercedes-Benz of Austin
Austin, TX
1,350 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,350 reviews
October 01, 2019
Best purchasing experience . EVER! Zero pressure. Zero hassle. Zero wait times. Always responsive to our questions. Always patient with a bit of time in between emails. Always ve Zero pressure. Zero hassle. Zero wait times. Always responsive to our questions. Always patient with a bit of time in between emails. Always very friendly and personable. Everyone let us move at our pace, without and shady sales practices. Truly an easy and wonderful experience. More
by NewMBOwner
Employees Worked With
Anni Weis, Bonnie Bradshaw, Eddie Aguilar
October 01, 2019
Great service! Brian Smith always gives me wonderful professional and great service. I highly recommend him. He took care of my problem and I did not have to wait lo Brian Smith always gives me wonderful professional and great service. I highly recommend him. He took care of my problem and I did not have to wait long at the dealership 👍. More
by DodoGLE
Employees Worked With
Brian Smith
September 26, 2019
Efficient services I took my car in for routine maintenance and to review the navigation system which is a continuing problem. I needed the car back in two days and it w I took my car in for routine maintenance and to review the navigation system which is a continuing problem. I needed the car back in two days and it was delivered to my home. Everything is working ok. Eddie did a good job of letting me know what’s going on. More
by Moises
Employees Worked With
Head of the car loan dept at the desk. , Eddie Aguilar
September 25, 2019
Awesome service every time! Eddie is great to work with. From the time I drove up everyone was very attentive and got me in and out of there with no issues at all! Thanks! Eddie is great to work with. From the time I drove up everyone was very attentive and got me in and out of there with no issues at all! Thanks! More
by Debbie
Employees Worked With
Eddie Aguilar
September 24, 2019
Amazing experience Jessie is great, show us all options, had the time and expertise to guide us, went for 1 car and he ended selling us two. Great service, amazing peopl Jessie is great, show us all options, had the time and expertise to guide us, went for 1 car and he ended selling us two. Great service, amazing people. Mat was also great, finding best deal for us.thanks. More
by Rodolfo
Employees Worked With
Jesse Jiminez, Matt Juron
September 22, 2019
Stacy Olmstead Was AWESOME. EVERYONE AT DEALERSHIP WAS GREAT Everything was first class and we were treated with the upmost professionalism. It was a fantastic experience and we would highly recommend Mercedes Everything was first class and we were treated with the upmost professionalism. It was a fantastic experience and we would highly recommend Mercedes Benz of Austin to any of our friends. More
by Satisfied Customer
Employees Worked With
Stacey Olmstead, Bonnie Bradshaw, Matt Juron, Kori Smith, James Cook
September 22, 2019
Excellent Service Nick Nolan is an excellent service advisor. He kept me informed the entire time my car was in the shop. Great service! I would recommend Mercedez Benz Nick Nolan is an excellent service advisor. He kept me informed the entire time my car was in the shop. Great service! I would recommend Mercedez Benz of Austin and Nick Nolan without any reservation. More
by Patricia
Employees Worked With
Nick Nolan
September 22, 2019
Extremely smooth first service experience While I didn't expect my first Mercedes service experience to be for a minor recall, it turned out to be an incredibly smooth and easy visit. Greeted While I didn't expect my first Mercedes service experience to be for a minor recall, it turned out to be an incredibly smooth and easy visit. Greeted by a very friendly and helpful service adviser, the appointment took the exact time he projected it would and they returned my GLE to me nice and clean - can't ask for more than that. Thanks! More
by TB12
Employees Worked With
Brandon Taylor
September 19, 2019
Nolan is awesome! I want to thanks Nolan for his excellent service and customer care. keep up the good work! service was prompt and the customer service was great. I want to thanks Nolan for his excellent service and customer care. keep up the good work! service was prompt and the customer service was great. More
by Sunil S
Employees Worked With
Nick Nolan
September 16, 2019
Excellent experience! Kevin Sawyer is by far one of the most amazing team members you have at Mercedes. Not only was he professional, but he worked fast and tirelessly to Kevin Sawyer is by far one of the most amazing team members you have at Mercedes. Not only was he professional, but he worked fast and tirelessly to give me all the options in terms of trading in my car, purchasing, etc. In the end, I decided to keep my current car and lease a new one. I couldn't be happier. Superb customer service, and made the "buying" experience a very pleasant one. I never felt rushed, pressured, and not a hint of snottiness either (which I have experienced with both Maserati and Range Rover). Kevin also came to my house to drop off my floor mats. Thank you so much for all of your efforts! It was very much appreciated! PS: I also worked with CJ and Kevin Sims and they were great too! The only other feedback I would mention is that my loaner car got a flat tire, and I wish there was a little more effort to try to get a car to me so I had something to drive... More
by JACQUELYN CHOW
Employees Worked With
Kevin Sawyer (sales), CJ (service), Jordan English, Kevin Sims
