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Mercedes-Benz of Austin
Austin, TX
1,331 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,331 reviews
July 10, 2019
Friendly and helpful I was very impressed by how I was greeted and the willingness of CJ to listen to my concerns. He acknowledged my issues and worked to address them and I was very impressed by how I was greeted and the willingness of CJ to listen to my concerns. He acknowledged my issues and worked to address them and gain my satisfaction with Mercedes-Benz of Austin and Mercedes. More
by dougetrumpet
Employees Worked With
Chris Hodgson
July 08, 2019
Tire replacement Went to replace a tire, and Brandon was very professional, took care of it in a very promptly manner. I would highly recommend this dealership for the Went to replace a tire, and Brandon was very professional, took care of it in a very promptly manner. I would highly recommend this dealership for their service. More
by Tiregirl123
Employees Worked With
Brandon Taylor
July 03, 2019
Good Service Nick was professional and attentive. Routine service that took about 90 minutes. They have coffee and snacks and a comfortable place to wait. My only Nick was professional and attentive. Routine service that took about 90 minutes. They have coffee and snacks and a comfortable place to wait. My only complaint is the temperature in the waiting room was very cold. I will bring a sweater next time. More
by MRA0501
Employees Worked With
Nick Nolan
July 03, 2019
Warranty Work Brian is fantastic. He was very prepared for my appointment and had me in a loaner within minutes. He kept me well informed throughout the duration of Brian is fantastic. He was very prepared for my appointment and had me in a loaner within minutes. He kept me well informed throughout the duration of the service. I highly recommend him. More
by SL63
Employees Worked With
Brian Smith
July 03, 2019
Replace 2 tires and broken rim and Service A Parts were found quickly and Service A was performed perfectly. They also found some brake work that needed to be addressed so we had that repaired. Parts were found quickly and Service A was performed perfectly. They also found some brake work that needed to be addressed so we had that repaired. More
by DeanMl320CDI
Employees Worked With
Wade Wells
July 03, 2019
The service department was extremely helpful/accommodating The service department was very transparent and kept me informed of everything that was going on with my car. The repairs were done in a very timely m The service department was very transparent and kept me informed of everything that was going on with my car. The repairs were done in a very timely manner given the fact I showed up a bit after hours on a Friday. More
by Danny
Employees Worked With
Eddie Aguilar
July 03, 2019
Excellent Brandon Taylor … my service advisor is outstanding … he is able to work with my difficult schedule and … no matter the request or problem has a smile Brandon Taylor … my service advisor is outstanding … he is able to work with my difficult schedule and … no matter the request or problem has a smile and a solution More
by pete
Employees Worked With
Brandon Taylor
June 24, 2019
Great service Brandon knew my name as soon as I pulled up for my appointment. He was completely prepared with a service plan and got me in and out quickly. Brandon knew my name as soon as I pulled up for my appointment. He was completely prepared with a service plan and got me in and out quickly. More
by Rochelle Rae
Employees Worked With
Brandon Taylor
June 14, 2019
Friendly Customer Service I appreciate the time and attention that my representative, Eddie, gives me. He keeps me informed all the way through the process. As a widow living I appreciate the time and attention that my representative, Eddie, gives me. He keeps me informed all the way through the process. As a widow living in Austin on my own, it's so good knowing I'm working with someone that I trust and who I know has my back. I'm also so thankful to always get a loaner. It makes my life much easier. More
by JW2019
Employees Worked With
Eddie Aguilar
June 11, 2019
Great efficient service I was met in a timely manner by my service advisor. The work was done quickly and efficiently. Everything was completed before the predicted time. The I was met in a timely manner by my service advisor. The work was done quickly and efficiently. Everything was completed before the predicted time. They were very professional. More
by Michael
Employees Worked With
Noah Briscoe
