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Mercedes-Benz of Austin
Austin, TX
1,351 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,351 reviews
February 24, 2019
Exceptional Service with timely results The entire experience we had at Mercedes Benz of Austin was outstanding! The service department delivered on their promises, and were very customer s The entire experience we had at Mercedes Benz of Austin was outstanding! The service department delivered on their promises, and were very customer service oriented! We went there to have service done on one of our vehicles, and went back To look for a new MB SUV. We highly recommend Mercedes Benz Austin to all our friends and family, or anyone else looking to purchasing their next Mercedes Benz! More
by Tobias,Linda123
Employees Worked With
W.C. Wright, Nick Nolan
February 24, 2019
Attentive and friendly Eddie kept in contact with me regularly to let me know the status of my car. My car was done in the time I was told. Overall each time I come in every Eddie kept in contact with me regularly to let me know the status of my car. My car was done in the time I was told. Overall each time I come in everyone is friendly and attentive to anything I bring up. More
by Roxie123
Employees Worked With
Eddie Aguilar
February 22, 2019
Excellence Throughout Hello I am still waiting for an appointment to take care of a blemish in the factory clear coat... from the factory cardboard or plastic I believe tha Hello I am still waiting for an appointment to take care of a blemish in the factory clear coat... from the factory cardboard or plastic I believe that the detail shop can repair this. And there is a question with the body work finishing on the inside of the right side doors. I have not been contacted for an appointment to have the body shop review the bonding compound finish. More
by Sharkfin
Employees Worked With
Carlos Benitez , Anni Weis, Jordan Call, Stephen Franklin, Lisa Bustos
February 21, 2019
Great Dealership Very accommodating. Provided me with a courtesy vehicle while mine was being serviced. Would not hesitate to utilize this dealership for the duration Very accommodating. Provided me with a courtesy vehicle while mine was being serviced. Would not hesitate to utilize this dealership for the duration of my lease. More
by Raffaella
Employees Worked With
Jordan Call
February 21, 2019
Took too long, otherwise good. Had an appointment, but was told there were several vehicles ahead of mine, so took two days. Car wash was bad. The Service otherwise excellent. Had an appointment, but was told there were several vehicles ahead of mine, so took two days. Car wash was bad. The Service otherwise excellent. More
by Lnghrn4412
Employees Worked With
Eddie Aguilar
February 21, 2019
Excellence As with every visit, I experienced the highest quality of service from vehicle drop off to pick up after service and repair. I really appreciate the p As with every visit, I experienced the highest quality of service from vehicle drop off to pick up after service and repair. I really appreciate the patience and care the team took with me at drop off, loaner pick up and sitting down with Jordan. It is also great seeing a business like Mercedes Benz hire military veterans who bring excellence and a wealth of leadership experience. It shows a commitment to our Veterans who served during a time of war and at a moment in our history when fewer and fewer young people are qualified or have the desire to serve their Nation. Thank you for your service Jordan and all the Veterans in you organization! More
by jjack
Employees Worked With
The gentleman who assisted at pickup and the lady who is always helpful arranging for the loaner., Jordan Call
February 14, 2019
MB Service Great service and communication. Really thorough as well with questions and diagnostic. Thank you. Always impressed at the level of service and apprec Great service and communication. Really thorough as well with questions and diagnostic. Thank you. Always impressed at the level of service and appreciate you all. More
by KK
Employees Worked With
Jesse Ruiz
February 11, 2019
MB of Austin saved the day I didn’t have an appointment but needed a new battery and a state inspection. Luis made me feel welcome and treated me like I was the only customer th I didn’t have an appointment but needed a new battery and a state inspection. Luis made me feel welcome and treated me like I was the only customer that day. Although they were actually very busy! Thank you! More
by Sadie In Auztin
Employees Worked With
Luis Cuellar
February 08, 2019
experience the service in my car was very good, I'm happy with the representative and the mechanics who chanced the emergency brake in my car. the service in my car was very good, I'm happy with the representative and the mechanics who chanced the emergency brake in my car. More
by Glow
Employees Worked With
Eddie Aguilar
February 08, 2019
Service My service was done in a very timely manner. The waiting area was clean and I was frequently updated on the progress of my service. My service was done in a very timely manner. The waiting area was clean and I was frequently updated on the progress of my service. More
by Space3
Employees Worked With
Brandon Taylor
