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Mercedes-Benz of Austin
Austin, TX
1,351 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,351 reviews
January 25, 2019
Second to None Mercedes Benz of Austin is a "One Of a Kind" Dealership. A relationship organization where you have a personal service adviser throughout the service Mercedes Benz of Austin is a "One Of a Kind" Dealership. A relationship organization where you have a personal service adviser throughout the service experience (mine being Brain Smith) who supervises every facet of your visit. More
by J P Welsh
Employees Worked With
Bobby (for the loaner vehicle., Brian Smith
January 23, 2019
Service for car The service went well from my call to schedule service, to the drop off, communication during the process to the pick up. Everyone was professional, p The service went well from my call to schedule service, to the drop off, communication during the process to the pick up. Everyone was professional, prompt, friendly, attentive, and had good thoughtful communication. I will use the dealership again. More
by lmitchell1@austin.rr.com
Employees Worked With
Eddie Aguilar, Jesse Ruiz
January 23, 2019
E350 service They were quite Punctual and also very cooperative service. I did not have any issues at all. Completed on time and also Provided a loaner. They were quite Punctual and also very cooperative service. I did not have any issues at all. Completed on time and also Provided a loaner. More
by Prabhatd
Employees Worked With
Wade Wells
January 22, 2019
Service My car needed some minor repairs, i.e. side seat trim on passenger side; gas door cover latch, reset maintenance light, as well as, check cruise contr My car needed some minor repairs, i.e. side seat trim on passenger side; gas door cover latch, reset maintenance light, as well as, check cruise control and command screen. Jordan Call was most attentive to my concerns and ensured all deficiencies were addressed. Parts were replaced, as needed, and software was updated. Additionally Jordon provided information on the status of the life of the brakes and tires. This is most helpful in order to address these issues as required. The car was returned clean and running well. More
by Raquel
Employees Worked With
Jordan Call
January 19, 2019
Excellent service Jessie and Nolan are fantastic! Highly recommend a big raise in pay for both. They are consummate professionals and what a customer hopes for. Great Jessie and Nolan are fantastic! Highly recommend a big raise in pay for both. They are consummate professionals and what a customer hopes for. Great job! More
by Ednamcv
Employees Worked With
Nolan, Jesse Ruiz
January 16, 2019
Service Our car required service during our cross country drive. Brian was very attentive to our situation and rushed the repairs as best as possible. Thanks Our car required service during our cross country drive. Brian was very attentive to our situation and rushed the repairs as best as possible. Thanks to everyone there. More
by Sharon
Employees Worked With
Armando - tech, Brian Smith
January 15, 2019
B Service Very friendly customer service and always willing to know what they can do better to keep customer happy. The car very clean after the service. Very friendly customer service and always willing to know what they can do better to keep customer happy. The car very clean after the service. More
by Many
Employees Worked With
Patrick , Anni Weis, Jordan Call, Brett Liming, Lisa Bustos, Eddie Aguilar
January 12, 2019
Great service Thank you for your professional and exceptional service! You exceeded my expectations and made me glad that I purchased a Mercedes-Benz from MB Austin Thank you for your professional and exceptional service! You exceeded my expectations and made me glad that I purchased a Mercedes-Benz from MB Austin. More
by rmpigott
Employees Worked With
Luis Cuellar
January 10, 2019
Good Experience - Short Notification Repair Had to get my car into the shop for a coolant alarm and was afraid to drive it too far. They got me in within two days, but didn't have a loaner car. Had to get my car into the shop for a coolant alarm and was afraid to drive it too far. They got me in within two days, but didn't have a loaner car. They also shuttled me to and from work that day with my car being repaired in one day. Great Service and Support. More
by Brian
Employees Worked With
Wade Wells
January 07, 2019
5-star Service Nick and his entire service team at M-B of Austin know how to make a customer feel like a VIP. When I had issues with my car which required escalation Nick and his entire service team at M-B of Austin know how to make a customer feel like a VIP. When I had issues with my car which required escalation to MBUSA, Nick managed the entire escalation. He advocated on my behalf with the manufacturer which demonstrated a commitment to customer satisfaction that, quite honestly, I have not found anywhere else. Issues WILL arise. There's no such thing as bug-free technology, and MB makes some of the most technologically advanced automobiles. When issues do arise, it's how a business steps up to address them and make the customer right that will make or break a business relationship. Nick and team at M-B of Austin know what it takes to make a strong business relationship. More
by skyfreak73
Employees Worked With
Nick Opinker
