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Mercedes-Benz of Austin
Austin, TX
1,331 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,331 reviews
October 31, 2018
Good customer service Very professional atmosphere from the time I arrived until the time of my departure. My Master Specialists was very knowledgeable and demonstrated exc Very professional atmosphere from the time I arrived until the time of my departure. My Master Specialists was very knowledgeable and demonstrated excellent customer service. In detail h explained the nature of my problem with my car and his advise was great!!! Based on all the above...I will definitely come back to this dealership for service on both of my Mercedes...... More
by professor, jl
Employees Worked With
Wade Wells
October 27, 2018
Better than expected My vehicle would not move. The brakes were locked up. Annie Daniel helped me arrange for towing. The service team quickly diagnosed the problem. R My vehicle would not move. The brakes were locked up. Annie Daniel helped me arrange for towing. The service team quickly diagnosed the problem. Repairs were quickly executed and my vehicle was ready for my use. Thanks to all. More
by nnnnnnnnnnnnn
Employees Worked With
Annie Daniel
October 25, 2018
Top Notch Service Everyone we encounter at the Mercedes Benz of Austin dealership has customer service in mind and strives to exceed expectations. We’ve had good experi Everyone we encounter at the Mercedes Benz of Austin dealership has customer service in mind and strives to exceed expectations. We’ve had good experiences from the purchase of our new Mercedes to interim service over the past 3 years. We highly recommend MB of Austin! More
by KR2TX
Employees Worked With
Fouad Batlouni, Luis Cuellar
October 25, 2018
Mechanical problem My car did not start at all but Mercedes Benz of Austin fixed my car and she i back on the road again. Thank you for Eddie my advisor and David the Ma My car did not start at all but Mercedes Benz of Austin fixed my car and she i back on the road again. Thank you for Eddie my advisor and David the Master Technician who explained me the issues with the car and fixed the problems. More
by Zsolt
Employees Worked With
David Webber, Eddie Aguilar
October 24, 2018
Excellent. Was very satisfied with the service I received, courteous, timely and professional. Wade our service Rep.explained what service would be done and was Was very satisfied with the service I received, courteous, timely and professional. Wade our service Rep.explained what service would be done and was able to give a cost before service. More
by howie123
Employees Worked With
Wade Wells
October 24, 2018
AMAZING! Annie was the best person I have dealt with at M-B. There have been past years where I felt the service had falled short, but since the service depar Annie was the best person I have dealt with at M-B. There have been past years where I felt the service had falled short, but since the service department was revamped, it's great! I am a VERY satified customer! More
by JACQUELYN CHOW
Employees Worked With
Annie Daniel
October 22, 2018
Exceptional people Exceptional service service is really good . its on time . great work. workers are really helpful and nice. Awesome people. everyone at this dealer are so helpful and ho service is really good . its on time . great work. workers are really helpful and nice. Awesome people. everyone at this dealer are so helpful and honest with their work. superb job guys. God bless you all. More
by ijaz ali
Employees Worked With
Brian Smith
October 22, 2018
Very professional My first visit to this dealership and they were very accommodating and professional. My brakes were squeaking and after they looked at them, they did My first visit to this dealership and they were very accommodating and professional. My brakes were squeaking and after they looked at them, they did not try to up sale me.. I was informed that they were still fine. I’m very impressed with their integrity and would highly recommend the service department. More
by Mb2018
Employees Worked With
Jesse Ruiz
October 22, 2018
Excellent I appreciate the excellent service I received for my Mercedes-Benz C-230 from Austin Mercedes-Benz dealership and working with Eddie Aguilar I would I appreciate the excellent service I received for my Mercedes-Benz C-230 from Austin Mercedes-Benz dealership and working with Eddie Aguilar I would rate EXCELLENT. In the past I was disappointed with my service I receive from Mercedes-Benz Austin. When I return for additional service work in March 2019, I prefer to work with Eddie Aguilar. More
by Hog2018
Employees Worked With
Eddie Aguilar
October 15, 2018
Exceptional Service Our nanny went with our daughter to drop our GL550 for service and from there went to the Thinkery. The staff helped move the car seat to the loaner a Our nanny went with our daughter to drop our GL550 for service and from there went to the Thinkery. The staff helped move the car seat to the loaner and made it easy. More
by Vik
Employees Worked With
Noah Briscoe, Brian Smith
