Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Austin
Austin, TX
1,331 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,331 reviews
September 19, 2018
Treated. Like. Royalty Amanda great, Jesse in sales great. Car well taken care of. Met all my requirements in initial buy. Followed up / resolved 1 issue I had Tom Amanda great, Jesse in sales great. Car well taken care of. Met all my requirements in initial buy. Followed up / resolved 1 issue I had Tom More
by Tom stackiewicz
Employees Worked With
Jesse Jiminez, Amanda Hudnell
September 08, 2018
Great experience. It was a pleasure working with everyone. Amanda and Michael were professional, courteous and attentive. It was a hassle free experience and I will be It was a pleasure working with everyone. Amanda and Michael were professional, courteous and attentive. It was a hassle free experience and I will be back for future services. More
by AbnTop
Employees Worked With
Amanda Hudnell
September 06, 2018
Prompt, Proffessional, and Great Value Jordan addressed all of my vehicle needs from changing a strut to putting extra license plate screws on my S550 in a professional and friendly manner. Jordan addressed all of my vehicle needs from changing a strut to putting extra license plate screws on my S550 in a professional and friendly manner. Excellent communication. More
by Roberto Varela
Employees Worked With
Jordan Call
September 04, 2018
Annual check-up Prompt and friendly. New filters put in place and the entertainment system had firmware updated. While the service took a few days, we had a great loa Prompt and friendly. New filters put in place and the entertainment system had firmware updated. While the service took a few days, we had a great loaner car to drive. More
by jw
Employees Worked With
Jordan Call
September 03, 2018
Great service rep Annie Daniel is fantastic! She is knowledgeable and I trust her. Very friendly and competent. Would definitely request her again and would probably w Annie Daniel is fantastic! She is knowledgeable and I trust her. Very friendly and competent. Would definitely request her again and would probably wait until she had an oepening to take my car in if possible More
by Lisa E 123
Employees Worked With
Annie Daniel
September 02, 2018
Annie The Best This is my 9th Mercedes. After a while, you EXPECT to be treated well, and have the red carpet treatment. But Mercedes Benz of Austin never ceases to This is my 9th Mercedes. After a while, you EXPECT to be treated well, and have the red carpet treatment. But Mercedes Benz of Austin never ceases to amaze me with their professional services. Attitude is everything to me. And from the moment I arrive to drop off or pick up my Benz, I know that I will be greeted, taken care of, and my Benz will be too. After several years with Ron, Annie has now come through as my favorite service advisor. THANK YOU MBOA. More
by JBSTEXAN
Employees Worked With
Annie Daniel
August 30, 2018
Wonderful Experience Took my E300 in for its first service. Scheduled an appointment online for 12:30 pm on a Saturday (at least I thought I did); however, I wasn’t on the Took my E300 in for its first service. Scheduled an appointment online for 12:30 pm on a Saturday (at least I thought I did); however, I wasn’t on the list. They did not hesitate to help me even though they were completely slammed. It was a very smooth drop off and they put me in a loaner (GLE350, which I didn’t mind because I had my kids and one of their friends with me). they were up front with me about possibly not having the vehicle ready that day so I could keep the loaner until Monday. Amazing experience! More
by Gisselle10
Employees Worked With
Annie Daniel
August 30, 2018
Routine Service with a Smile From the time you arrive and are greeted to the time your review what was done and pay it's always an excellent and positive experience dealing with g From the time you arrive and are greeted to the time your review what was done and pay it's always an excellent and positive experience dealing with great service advisors at MBofAustin! More
by Kerry G
Employees Worked With
Wade Wells
August 30, 2018
Great service advisors Always good service. My sales rep also makes sure I get taken care of and I am satisfied. Prices are usually high, but it is Mercedes. Always good service. My sales rep also makes sure I get taken care of and I am satisfied. Prices are usually high, but it is Mercedes. More
by SL63 guy
Employees Worked With
Wade Wells, Heath Bracken, Brian Smith, Shannon Tursam
August 26, 2018
Great service Sandy was a true professional. She was on point with my car, telling me what to look out for, and what my car really needed. Sandy was a true professional. She was on point with my car, telling me what to look out for, and what my car really needed. More
by fd3srew
Employees Worked With
Sandy Graves
