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Mercedes-Benz of Austin
Austin, TX
1,331 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,331 reviews
August 10, 2018
Great service Mercedes Benz of Austin always has top-notch service, and Wade Wells is a professional and friendly service advisor who goes the extra mile for client Mercedes Benz of Austin always has top-notch service, and Wade Wells is a professional and friendly service advisor who goes the extra mile for clients. More
by First time owner
Employees Worked With
Wade Wells
August 10, 2018
Great! Great service! This was great service provided by Mercedes Benz of Austin. I took a while, but the job was well done. I am pleased !! Great service! This was great service provided by Mercedes Benz of Austin. I took a while, but the job was well done. I am pleased !! More
by rufus, m687
Employees Worked With
Eddie Aguilar
August 09, 2018
Excellent customer service and attention to detail Car repair took longer than expected, but Kevin Sims kept me informed every step of the way and ensured my needs were met. Great customer service! Car repair took longer than expected, but Kevin Sims kept me informed every step of the way and ensured my needs were met. Great customer service! More
by dhutton
Employees Worked With
Kevin Sims
August 05, 2018
30,000 service Every thing was fine - except the cost was too steep . Don’t know why the dealer charges rates that are way too expensive. Need two more words Every thing was fine - except the cost was too steep . Don’t know why the dealer charges rates that are way too expensive. Need two more words More
by Michael Hoff
Employees Worked With
Brian Smith
August 04, 2018
Outstanding customer service Mercedes of Austin continues to perform at high levels of customer service in both sales and maintenance service. Stacey Olmstead in sales and Brian S Mercedes of Austin continues to perform at high levels of customer service in both sales and maintenance service. Stacey Olmstead in sales and Brian Smith in service are exemplary! More
by multi;e MB owner
Employees Worked With
Stacey Olmstead, Bobbie Pyka, Jordan Call, Brian Smith
August 02, 2018
Tire replacement Had a bulge on the sidewall on one of my tires so brought it in. The service advisor told me to wait a couple of minutes to see if it was under warran Had a bulge on the sidewall on one of my tires so brought it in. The service advisor told me to wait a couple of minutes to see if it was under warranty. I was skeptical but sure enough he got back with me immediately and it was under warranty. They had the tile in stock, they drove me to my office and the repair was done in two hours. Excellent service! More
by Stan
Employees Worked With
Amanda Hudnell
August 02, 2018
Great experience I am pleased with the way I was treated and the amt of time it took to check out the car. The dealership is much closer that the other one so I will t I am pleased with the way I was treated and the amt of time it took to check out the car. The dealership is much closer that the other one so I will take it in town from now on. The area to relax is comfortable and refreshments are available and convenient. I will never take it anywhere else. More
by rachel448
Employees Worked With
Amanda Harden
July 27, 2018
Great Was greeted immediately when I arrived, Eddie was expecting me and had my paperwork ready. Loaner car was ready, overall very organized and friendly. Was greeted immediately when I arrived, Eddie was expecting me and had my paperwork ready. Loaner car was ready, overall very organized and friendly. When I picked the car up, Eddie reviewed the service done and when they brought the car out, they noticed the back taillight was out, and fixed it immediately. Very satisfied with the entire experience. More
by Tom
Employees Worked With
Eddie Aguilar
July 26, 2018
Spot on and Wade is awsome Wade is alway very helpful and friendly, the service is taken care of in the time promised. I have been a customer for over 10 years and always have g Wade is alway very helpful and friendly, the service is taken care of in the time promised. I have been a customer for over 10 years and always have great service More
by Branningv
Employees Worked With
Michael Bakiris, Anni Weis, Wade Wells, Brett Liming
July 23, 2018
Best service I was not always a fan but have come to experience what I consider the best in service. The time spent without having to take a "loaner"".my servic I was not always a fan but have come to experience what I consider the best in service. The time spent without having to take a "loaner"".my service rep Brian Smith, and the professionalism on every level, has won me over. More
by Nandiane
Employees Worked With
Monica Godinez, Brian Smith
