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Mercedes-Benz of Austin
Austin, TX
1,331 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,331 reviews
July 05, 2018
Great Experience Jordan did a fantastic job of meeting our needs. Was very prompt and appreciative of his service. Great Employee. Jordan was very informative about my Jordan did a fantastic job of meeting our needs. Was very prompt and appreciative of his service. Great Employee. Jordan was very informative about my vehicle needs. More
by street
Employees Worked With
W.C. Wright, Jordan Call
July 05, 2018
Service Wade Wells did a great job. The service was completed rapidly and I spent very little time in the dealership. The loaner car service was also excel Wade Wells did a great job. The service was completed rapidly and I spent very little time in the dealership. The loaner car service was also excellent and the car was clean and in good condition More
by Gman47
Employees Worked With
Wade Wells
July 03, 2018
Great Service. Received good service from the time I checked in until I picked up the car two days later. I received telephone updates from Kevin Sims on status of t Received good service from the time I checked in until I picked up the car two days later. I received telephone updates from Kevin Sims on status of the repairs three times. I had a very nice car loner to drive while my car was being repaired. Mike Hahn, Lakeway TX. More
by mikehahn123
Employees Worked With
Kevin Sims
July 02, 2018
Express Service This was scheduled as an express service, on a Monday, despite it being a "B" service on my 2016 E-350, a fairly large routine service package. Sure This was scheduled as an express service, on a Monday, despite it being a "B" service on my 2016 E-350, a fairly large routine service package. Sure enough, by the time I had gotten through my emails and required answers, the service was done and the car washed. This was despite it being a very busy Monday. This is the 4th MB I've bought and had serviced with MB of Austin, since 1998. I've always been impressed with their service. More
by AustinTexan
Employees Worked With
Brian Smith
June 25, 2018
Great Service The service here is always great. In one year, I have managed to replace three of the four tires that came with my car. One was even replaced twice. The service here is always great. In one year, I have managed to replace three of the four tires that came with my car. One was even replaced twice. I believe that everywhere I go there is a nail waiting for me. That has to be some kind of record. Even with the deductible added in, I have saved a tremendous amount of money by purchasing the tire package. Each time I go in I receive the same exemplary service. More
by BTaylor
Employees Worked With
Eddie Aguilar
June 24, 2018
Fast and awesome Like always, fast and awesome service over here. I've been visiting 'this location for more than 2 years now and happy every single time. Like always, fast and awesome service over here. I've been visiting 'this location for more than 2 years now and happy every single time. More
by arka
Employees Worked With
Eddie Aguilar
June 16, 2018
MB of Austin was very professional with the service. MB of Austin staff was very polite & professional. It's always a pleasure to bring my car in for service at MB of Austin. Thank you. MB of Austin staff was very polite & professional. It's always a pleasure to bring my car in for service at MB of Austin. Thank you. More
by RV1989
Employees Worked With
Chris Hirsh, Eddie Aguilar
June 16, 2018
Satisfied customer and quick service. Excellent Service and all of my questions and concerns where addressed. I will return for any other concerns and hopefully I will get the same expert Excellent Service and all of my questions and concerns where addressed. I will return for any other concerns and hopefully I will get the same expertise. More
by D
Employees Worked With
Annie Daniel
June 11, 2018
Excellent The entire experience was quick and painless. Excellent service! I appreciate how quick it was to get a loaner car and the service process was quick The entire experience was quick and painless. Excellent service! I appreciate how quick it was to get a loaner car and the service process was quicker than expected. More
by Bentley
Employees Worked With
Jordan Call
June 11, 2018
Awesome I always get great service at Mercedes Benz of Austin. I've come to expect nothing less. The staff is always so friendly and enjoys their job. I'm inf I always get great service at Mercedes Benz of Austin. I've come to expect nothing less. The staff is always so friendly and enjoys their job. I'm informed before any repairs are made and I appreciate that. Keep up the good work! And a special thanks to Kevin for offering an inspection when I told him I was on my way out of town. More
by Hattie
Employees Worked With
Kevin Sims
