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Mercedes-Benz of Austin
Austin, TX
1,331 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,331 reviews
June 10, 2018
Everyone was most gracious and kind. I am an elderly widow. My car began a knocking noise and I called the dealership the next morning. The next opening was into the future and I need t I am an elderly widow. My car began a knocking noise and I called the dealership the next morning. The next opening was into the future and I need to leave for Minnesota. The service department took the car, gave me a loaner, and took a week to fix the problem. But I understood they were working me in, so I did not expect it to be done overnight. I always bring my 20-yr-old Mercedes S500 to the dealership twice a year and it runs like a dream. It's a car and a service I can depend on. More
by older widow
Employees Worked With
Whoever answered the phone on Thursday morning, a young lady, was extremely helpful and competent., Kevin Sims
June 10, 2018
Always great service I'm always happy with the outcome when I bring my car for service or repair. I've been a satisfied customer for over 11 years and counting! I'm always happy with the outcome when I bring my car for service or repair. I've been a satisfied customer for over 11 years and counting! More
by kmjaber
Employees Worked With
Eddie Aguilar
June 08, 2018
Pleasant ...Professional....completed on time Listened to my gripe sheet....Developed a plan and executed in a timely manner....Had the use of a loaner during the service and my G wagon was clean Listened to my gripe sheet....Developed a plan and executed in a timely manner....Had the use of a loaner during the service and my G wagon was clean when I picked it up More
by David
Employees Worked With
Stacey Olmstead, Kevin Sims
June 07, 2018
Service B Easy to schedule. No problems. Annie, my service agent was professional and friendly. I have no problems recommending clients service their vehicles a Easy to schedule. No problems. Annie, my service agent was professional and friendly. I have no problems recommending clients service their vehicles at dealership. Loaner car is provided. More
by BLF
Employees Worked With
Annie Daniel
June 07, 2018
First timer This was our first time having service done on our new vehicle at Mercedes Benz of Austin and from the time I made my appointment to the completion of This was our first time having service done on our new vehicle at Mercedes Benz of Austin and from the time I made my appointment to the completion of our regular service, the service was first class! Brian Smith our service advisor took care of us and the car was ready when he said it was going to be ready. They were fast, friendly, and answered whatever questions I had about the car. Thank you Brian and MB of Austin for the first class service you all provided!. More
by LeeRoy Lopez
Employees Worked With
Fouad Batlouni, Brian Smith
June 05, 2018
Regular Service I was very happy with the service staff as well as the quality of work done on my car. My service advisor went out of his way to help fill out the ser I was very happy with the service staff as well as the quality of work done on my car. My service advisor went out of his way to help fill out the service manual and the staff is always very friendly and helpful. More
by Mercedes
Employees Worked With
Wade Wells
June 05, 2018
Great people and service as always! Annie Daniel and Bobbie Pyka are outstanding at their jobs and always take great care of their customers!! I appreciate their knowledge and follow u Annie Daniel and Bobbie Pyka are outstanding at their jobs and always take great care of their customers!! I appreciate their knowledge and follow up. More
by A. Parker
Employees Worked With
Bobbie Pyka, Annie Daniel
June 05, 2018
new tires It was a quick turn around without an appointment on a Saturday. Overall, it was an easy experience. I would not hesitate to go back. It was a quick turn around without an appointment on a Saturday. Overall, it was an easy experience. I would not hesitate to go back. More
by CarrieG
Employees Worked With
Jordan Call
June 05, 2018
"My Car's Annual Check-up" I was 100% satisfied with the service Annie Daniel's provided to me. She was so knowledgeable, and prompt. In fact, two of the things I appreciate I was 100% satisfied with the service Annie Daniel's provided to me. She was so knowledgeable, and prompt. In fact, two of the things I appreciated were: (1) She offered 3 options for my repairs, and allowed me to decide how I wanted to handle the situation. In my experience, that is very unusual for a service representative, and (2) She kept me updated with everything going with my car in a timely fashion. I never had to call her and ask how things were going. I was not concerned, because I knew that with Annie that my car was in good hands. To her boss, "She is a Keeper," and I hope she is well paid. Thanks again Annie! Bernadine More
by davis1066
Employees Worked With
Annie Daniel
June 05, 2018
Consistent excellent friendly and timely service Service and timelines were clearly defined and Sandy delivered right on schedule. The waiting area is amazing and totally convenient for work product Service and timelines were clearly defined and Sandy delivered right on schedule. The waiting area is amazing and totally convenient for work productivity. Perfect Cappucino! More
by Matt Presley
Employees Worked With
Sandy Graves
