Mercedes-Benz of Austin

Wheel Alignment Sandy Graves was kind, professional and accommodating! I originally booked a shuttle to take me home during the wheel alignment, but a loaner became Sandy Graves was kind, professional and accommodating! I originally booked a shuttle to take me home during the wheel alignment, but a loaner became available while I was there. Sandy, Luis Cuellar and the service team got me into a loaner and I was free to run errands during the morning while my vehicle was being serviced. Always have had pleasant experiences with Mercedes-Benz of Austin and MB dealerships in general, including Houston Greenway. Highly recommended! More

great service experience My service rep recently left MB and my account was assigned to Brian Smith. He greeted me as soon as i got there and got me on my way in no time at a My service rep recently left MB and my account was assigned to Brian Smith. He greeted me as soon as i got there and got me on my way in no time at all - including having the car washed and vacuumed. Overall great experience. Thanks. Rob More

Recall Our vehicle had a recall which was handled in 45 minutes. Everyone was courteous and helpful; I was pleasantly surprised and will go back for our nex Our vehicle had a recall which was handled in 45 minutes. Everyone was courteous and helpful; I was pleasantly surprised and will go back for our next service. More

Was very Happy! I was very happy with my service at MB of Austin. I’ve been happy with them since I purchased my car. They found a couple of minor things that I didn’ I was very happy with my service at MB of Austin. I’ve been happy with them since I purchased my car. They found a couple of minor things that I didn’t even know were a problem and fixed them right away. I had a loaner MB and really enjoyed that as well! More

21 years, 5 vehicles and counting. I have been buying vehicles and having them serviced with this dealership for over 21 years. The sales department and the service department are a per I have been buying vehicles and having them serviced with this dealership for over 21 years. The sales department and the service department are a perfect fusion of knowledge, skill and dedication. They are superlative. More

Kevin was great. Great service experience. Got me in a loaner and got me set up quickly. Kevin was very helpful and presented me with service options and listened to my questions and concerns. Got me in a loaner and got me set up quickly. Kevin was very helpful and presented me with service options and listened to my questions and concerns. Made me a good offer on tires (based on tire report) and let me know that he would be in touch with me soon regarding the problem I brought the car in for (CEL and code). Kept me informed and was very understanding of my needs and schedule. At no time did I feel pressured into getting additional service done (which is a reason I sometimes avoid dealers for service) but at all times felt like I was being given options and information for service recommendations. Very competent and professional. Great service advisor. More

Great service ! Mercedes-Benz of Austin went above and beyond in doing everything I asked for with regard to servicing my vehicle. I highly recommend. ! Mercedes-Benz of Austin went above and beyond in doing everything I asked for with regard to servicing my vehicle. I highly recommend. More

They did what they said they would do I was in and out in a timely manner and they delivered my car to me squeaky clean! Brian was friendly and easy to work with! I was in and out in a timely manner and they delivered my car to me squeaky clean! Brian was friendly and easy to work with! More

Service, new tire Brian was awesome. I got in and out quickly with a good loaner while they changed tire and repaired wheel... thank you! I will be back! Brian was awesome. I got in and out quickly with a good loaner while they changed tire and repaired wheel... thank you! I will be back! More

Execellnt service advisor Eddie was super helpful and very knowledgeable, made my visit easy and pleasant. I would not mind recommending Eddie to a friend of mine and I look fo Eddie was super helpful and very knowledgeable, made my visit easy and pleasant. I would not mind recommending Eddie to a friend of mine and I look forward to see him again . More