Mercedes-Benz of Austin

Thanks Eddie On time service,staff very informative about future repairs,also the ability to continue to made those repairs on same visit thanks Eddie for everythi On time service,staff very informative about future repairs,also the ability to continue to made those repairs on same visit thanks Eddie for everything. More

E400 B service Very efficient experience - nice waiting room and quick service. Quality of work was good and the team worked hard so Thato was not inconvenienced to Very efficient experience - nice waiting room and quick service. Quality of work was good and the team worked hard so Thato was not inconvenienced too much. More

Awesome service Wade took care of a problem quickly. And, in the meantime, I had a nice car to drive around in. Awesome group of people at Mercedes of Austin. Wade took care of a problem quickly. And, in the meantime, I had a nice car to drive around in. Awesome group of people at Mercedes of Austin. More

Pleasantly surprised. My GLS 450 had a check engine light and an ABS light. Getting to the problem of the ABS light (sensor) apparently took the removal of a wheel bearing My GLS 450 had a check engine light and an ABS light. Getting to the problem of the ABS light (sensor) apparently took the removal of a wheel bearing ($500) and nut ($200). The check engine light was associated with the starting battery ($$ don't remember). Both were covered under warranty (yippy). I am more used to the service costs on my Ferrari where every time I even drive by my mechanic I need to spend at least $1000...... More

Smooth as silk This dealership has a highly customer-focused team of professionals. They want your experience to be a great one. I received what I consider good advi This dealership has a highly customer-focused team of professionals. They want your experience to be a great one. I received what I consider good advice from WC Wright. I was undecided whether to buy or lease - leaning toward buying. I'm glad he convinced me to take a very fair deal on a new lease. Thanks! More

Informative and Punctual Eddie reviewed the services needed initially before I left in the loaner. As soon as the technician informed of issues, he called, understood what I w Eddie reviewed the services needed initially before I left in the loaner. As soon as the technician informed of issues, he called, understood what I wanted done with all issues once, and had my car ready in 4 hours with additional services done. More

return lease car and lease new car Chris Hernandez gave us outstanding customer service and was very patient with our needs and options. He showed me every option available to include Chris Hernandez gave us outstanding customer service and was very patient with our needs and options. He showed me every option available to include cost. More

Very time efficient No wait to see my rep and no wait to get loaner car. Text best way to stay on top of status also paying online a real time saver. Confident service is No wait to see my rep and no wait to get loaner car. Text best way to stay on top of status also paying online a real time saver. Confident service is well done More

Excellence This is my 3rd car purchased from Mercedes Benz of Austin. Rob Burge makes the process painless. The service is first rate. All around excellence. This is my 3rd car purchased from Mercedes Benz of Austin. Rob Burge makes the process painless. The service is first rate. All around excellence. More

50K Mile Maintainence Brought car in for 50K mile maintenance. They also replaced two worn tires, and did a brake job and alignment. They did good work, and I am pleased Brought car in for 50K mile maintenance. They also replaced two worn tires, and did a brake job and alignment. They did good work, and I am pleased with the results. More