Mercedes-Benz of Austin

Excellent customer service! Reva was amazing! Customer service, prompt, no nonsense, and attention to detail was very impressive! Night and day difference from a competition d Reva was amazing! Customer service, prompt, no nonsense, and attention to detail was very impressive! Night and day difference from a competition dealer! It was an excellent and easy experience! More

No pressure Knowledgeable of the products offered. All personal friendly and respectful. Delivery was very informative and patient with operating system questions Knowledgeable of the products offered. All personal friendly and respectful. Delivery was very informative and patient with operating system questions. An overall very pleasant car dealer experience More

Family Friendly Sales Experience Stacey and the MBOA Team are ultimate professionals that understand the entire car buying experience. At MBOA you’ll always be greeted with a warm smi Stacey and the MBOA Team are ultimate professionals that understand the entire car buying experience. At MBOA you’ll always be greeted with a warm smile and a knowledgeable staff ready to help you find your dream car. In my case it was an AMG E43. Stacey worked with me to fine the perfect car for my next ride. You’ll never be pressured to make a snap decision purchase at MBOA. The entire process of buying a car at MBOA is about you. From the moment you start looking for your vehicle, negotiating price, financing the purchase and getting trained on all the new tech in your car you are never rushed through the process. Everyone is friendly and always willing to answer all of your questions. Buying your new vehicle is just the beginning. The service department is just as knowledgeable and eager to answer questions and service your car. I personally like to just stop by the dealership, check out the new cars and say hello to Stacey and the team. Have a cup of coffee and catch up with everyone, “Family Friendly”. This is my 4th Mercedes Benz that I purchased from Stacey and the MBOA Team. Every purchase has been an exceptional buying experience! So what are you waiting for, head down to MBOA look up Stacey and join the family. You won’t be sorry. I highly recommend that you purchase your next Vehicle from Mercedes Benz of Austin. P.S. Patrick remember, “Ambient light Red” ? More

Great The experience I had with the sales person Ray and the finance person Jordan was very professional, very pleasant and customer friendly thank you so m The experience I had with the sales person Ray and the finance person Jordan was very professional, very pleasant and customer friendly thank you so much More

Service dept. Jordan was very helpful on getting my 450 gls service b. It was done in a timely manner. Would recommend to everyone to purchase and for service quali Jordan was very helpful on getting my 450 gls service b. It was done in a timely manner. Would recommend to everyone to purchase and for service quality. More

Easy and quick sale experience. Reva and Ellen made the sales experience totally enjoyable. Jordan was prepared and professional. Overall a great buying experience. I would recommen Reva and Ellen made the sales experience totally enjoyable. Jordan was prepared and professional. Overall a great buying experience. I would recommend Austin Mercedes to everyone. More

Wade Wells and Vehicle Loan Department Wade Wells was quick but did not rush me. The loan department was friendly and efficient. All around great visit. Always service your vehicle with Wade Wells was quick but did not rush me. The loan department was friendly and efficient. All around great visit. Always service your vehicle with MB technicians! More

Criticism of this survey I do not like such a survey to force me to give a review if I want to submit what I have input into the questionnaire. This is the only negative comm I do not like such a survey to force me to give a review if I want to submit what I have input into the questionnaire. This is the only negative comment I an make about MB. Brian was excellent. More

Service and repair of a bad scratch Excellent service and a big thank you to Brian Smith for your professional assistance and taking care of all my vehicles needs. My car looks like new Excellent service and a big thank you to Brian Smith for your professional assistance and taking care of all my vehicles needs. My car looks like new again. More