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Mercedes-Benz of Austin

Austin, TX

4.7
1,304 Reviews

6757 Airport Blvd

Austin, TX

78752

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Showing 1,304 reviews

November 20, 2017

Great Job I dropped my Mercedes for regular service on the way to the airport. The team was prompt and enthusiastic. They took me to the airport, fixed my car More

by kirklundburg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
a very nice young woman took me to the airport, Minh Fogel
November 20, 2017

Fantastic Purchase Experience! I recently purchased a 2018 GL450 from MB of Austin. The selection was great and Arthur Morgan was the most professional and knowledgeable sales perso More

by Greg Feste
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Morgan , Brett Liming, Arthur Morgan
Jan 02, 2018 -

Mercedes-Benz of Austin responded

When you're happy, we're happy, Greg! Congratulations on the new vehicle and thanks so much for spreading the word about us and Arthur. :) Happy cruising. -The Team at Mercedes-Benz of Austin

November 17, 2017

Great Job, Mercedes Austin! I love that I can make an appointment, get in and out with a loaner, and get updates texted. This makes my busy life much easier. Thanks, MBoA for t More

by Debbie H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Minh Fogel
Dec 22, 2017 -

Mercedes-Benz of Austin responded

It's our goal to make car service convenient and easy! Thanks for being a customer, Debbie, and taking notice of our effort to deliver the best. We'll see you next time. -The Team at Mercedes-Benz of Austin

November 17, 2017

AWESOME! Very thorough and very professional! I was met with enthusiasm and great concern. The waiting room was excellent and very well appointed! The servi More

by EN17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Smith
November 16, 2017

Wade is a highly experienced M-B service advisor. Wade listens to concerns and addresses each an every one in a thoroughly professional and helpful manner. His years of experience clearly make him a s More

by SL Fanatic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Wells
Nov 17, 2017 -

Mercedes-Benz of Austin responded

We're proud to have such an incredible staff who make customers like you feel at ease and taken care of. :) Thank you so much for the review and we'll see you next time! -The Team at Mercedes-Benz of Austin

November 13, 2017

Great This was perfect. Our salesperson was patient and through. Her suggestions were appropriate. She listened to us. I would readily recommend anyone More

by Lee Bukstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Olmstead
Nov 14, 2017 -

Mercedes-Benz of Austin responded

Lee, thanks for the praise! We want every customer's visit to be as welcoming and smooth as yours was. :) Congratulations and take care. -The Team at Mercedes-Benz of Austin

November 13, 2017

Always there for me. I've had my car for almost 14 years and never once had any problems scheduling or getting things handled. It's a top notch brand followed by top notch More

by lgl172
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Wells, Anna Laughlin
Nov 14, 2017 -

Mercedes-Benz of Austin responded

We can't thank you enough for the stellar review that recognizes our commitment to excellence. It's our belief that both the sale and service of a vehicle should be seamless and we're hard at work to be seen as the best in the market for both. :) We appreciate you helping to spread the word and we look forward to the next opportunity to see you. Best wishes. -The Team at Mercedes-Benz of Austin

November 13, 2017

Great customer Service This dealership provided great customer, from the sales person to the finance person to the front desk clerk. My husband and I were treated with the More

by Very happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Latour, Anna Laughlin
Nov 14, 2017 -

Mercedes-Benz of Austin responded

We're so happy to know that your experience was top-notch from start to finish. It's been a goal of ours from the start to hire a full staff of friendly professionals who are eager to exceed the expectations of every customer. Thanks so much for taking the time to let us know that we hit the mark. :) Happy cruising! -The Team at Mercedes-Benz of Austin

November 10, 2017

Great experience While this was my first and only experience purchasing a car, it was an overall positive one. the facility is welcoming, as are the employees. Great More

by mbryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dillman, Andy Boynton
Nov 17, 2017 -

Mercedes-Benz of Austin responded

Meridith, we can't tell you how much your review means to us! Thank you for giving us the opportunity to serve you as a customer. :) It's always our goal to leave a great impression and we appreciate you allowing us to make up for our mix up. Take care and happy cruising! -The Team at Mercedes-Benz of Austin

November 09, 2017

Service appointment I have been a long term customer of MB of Austin. Their service has always been about a 4-star rating, but in the past year, they have really gotten More

by JACQUELYN CHOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Daniel
Nov 14, 2017 -

Mercedes-Benz of Austin responded

Jacquelyn, we're always perfecting our craft and it's because of great reviews and feedback that we know exactly what we're doing right. :) Thanks so much for your dedication as a customer and we look forward to seeing you next time. -The Team at Mercedes-Benz of Austin

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